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Primary Duties & Responsibilities:
Ensures the performance SLA metrics are continuously achieved with regular monitoring timely resolutions and proactive capacity planning
Acts as an advisor and coordinates with the principal engineer and others to resolve high severity/high priority breakdown incidents across Infrastructure components
Improves availability reliability and performance of infrastructure components by developing system-level improvements and adopting new processes and solutions
Takes ownership of delivering medium to large-scale complex projects requiring capacity upgradation migration or integration of new solutions with the least disruption
Determines systems specifications input/output processes and working parameters for hardware/software compatibility
Manages and ensures the completeness of technical requirements and functional architecture analysis for the design and implementation of system business solutions
Oversees the deployment of infrastructure solutions for installation upgradation or improvement of business system solutions
Oversees the scheduling coordination and completion of all significant planned and emergency maintenance events for all facilities through the enterprise
Works with Principal Engineers and other stakeholders to define the success criteria for new and upgrade implementations and ensures the adherence in deployment testing production and post-production stage of the project lifecycle
Prepares and reviews the technical documentation and documentation for the maintenance of the managed systems
Evaluates and prioritizes improvement ideas and makes deployment recommendations to the leadership team
Assists Architects in defining key building blocks to conceptualize the future state architecture and in creating a roadmap for deploying the same
Collaborates and takes ownership to draw out detailed project plans for migrating to future state architecture while bringing in the bottom-up understanding of constraints and risks
Works on initiatives such as automation and virtualization of servers networks and applications to improve the availability of the infrastructure services
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Experience & Educational Requirements:Bachelors Degree in Computer Science Information Technology or any other related discipline or equivalent related experience. 6 years of directly-related or relevant experience preferably in IT Infrastructure Certifications:Microsoft IT Certifications e.g. Certified Engineer Microsoft Certified IT ProfessionalCertified Information Systems Security Professional (CISSP)Application/Infrastructure/Enterprise Architect Training and Certification e.g. TOGAFCloud Infrastructure Certification e.g. Azure Solution Architect Expert CertificationNetworking Network convergence & Network Security & Compliance (CCNA) Enterprise IT Certification e.g. CGEITSkills & Knowledge:Behavioral Skills:Conflict ResolutionCreativity & InnovationDecision MakingPlanningPresentation Skills Risk-takingTechnical Skills:Cloud Infrastructure ManagementIT Regulatory Compliance like SOX Compliance Data ManagementData SecurityIT Infrastructure ManagementNetwork Architecture and ManagementService Level MaintenanceTechnical DocumentationTools Knowledge:Citrix technologies like XenDesktop XenApp XenServerCloud Computing Tools like AWS Azure Google cloudCustomer Relationship Management (CRM) Systems like Salesforce Marketing Cloud Sales CloudDatabase Software like RDBMS DB2 Oracle MS SQLEnterprise Resource Planning (ERP) Systems like Sage ASW SAPOperating Systems & Servers like Windows Linux Citrix IBM Oracle SQL Microsoft Office SuiteMiddleware nodes & servers like Websphere JbossApplication Delivery Controllers like Citrix NetscalerTicket/Complaint Management SystemsVirtualization Tools like VMware vSphere or MS Hyper-VInternet Protocols like DNS HTTP LDAP SMTP Easy DNS No IPBenefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.
Full timeCencora is committed to providing equal employment opportunity without regard to race color religion sex sexual orientation gender identity genetic information national origin age disability veteran status or membership in any other class protected by federal state or local law.
The companys continued success depends on the full and effective utilization of qualified individuals. Therefore harassment is prohibited and all matters related to recruiting training compensation benefits promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment please call 888.692.2272 or email . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned