Senior Researcher
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Job Location:
San Francisco, CA - USA
Monthly Salary:
$ 200 - 270
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
About Us:
At Parafin were on a mission to grow small businesses.
Small businesses are the backbone of our economy but traditional banks often dont have their backs. We build tech that makes it simple for small businesses to access the financial tools they need through the platforms they already sell on.
We partner with companies like DoorDash Amazon Worldpay and Mindbody to offer fast and flexible funding spend management and savings tools to their small business users via a simple integration. Parafin takes on all the complexity of capital markets underwriting servicing compliance and customer service for our partners.
Were a tight-knit team of innovators hailing from Stripe Square Plaid Coinbase Robinhood CERN and more all united by a passion for building tools that help small businesses succeed. Parafin is backed by prominent venture capitalists including GIC Notable Capital Redpoint Ventures Ribbit Capital and Thrive Capital. Parafin is a Series C company and we have raised more than $194M in equity and $340M in debt facilities.
Join us in creating a future where every small business has the financial tools they need.
About the Role
Parafin is seeking an experienced Senior Researcher to join our team and help us deeply understand our customers products and markets. The ideal candidate will bring a strong background in designing and executing research studies along with the ability to collaborate cross-functionally with product marketing design and sales teams. This role is critical in shaping business and product decisions through actionable insights and strategic research.
Responsibilities
Research Planning & Execution
Develop and lead end-to-end research projects from scoping and methodology design to execution and analysis.
Partner with product marketing design and sales teams to create research roadmaps aligned with business objectives.
Define research methodologies that balance rigor with speed and practicality including both qualitative and quantitative approaches.
Participant Sourcing & Management
Identify recruit and manage research participants across various customer segments.
Build and maintain processes and systems for participant outreach scheduling and ongoing relationship management.
Analysis & Communication
Synthesize complex data into clear compelling and actionable insights.
Create executive-level presentations reports and summaries that drive product strategy design decisions and go-to-market approaches.
Champion the voice of the customer throughout the organization.
Cross-Functional Partnership
Collaborate closely with product managers to identify knowledge gaps and prioritize research opportunities.
Partner with marketing and sales to inform messaging positioning and market understanding.
Work with designers to test usability and user experience ensuring customer needs are central to design decisions.
Qualifications
Education: Masters or PhD in Human-Computer Interaction Psychology Sociology Anthropology Market Research Data Science or a related field.
Experience: 5 years of industry experience conducting research in a tech company or comparable environment.
Skills & Expertise:
Strong foundation in qualitative and quantitative research methodologies.
Proven track record of sourcing participants and managing recruitment pipelines.
Demonstrated ability to translate research into actionable recommendations.
Excellent communication and storytelling skills with experience presenting to executives and cross-functional teams.
Familiarity with research tools (e.g. Qualtrics Sprig UserTesting Dovetail or similar).
Mindset: Curious analytical empathetic and a strong advocate for customers and end-users.
Why Join Us
As a Senior Researcher youll have the opportunity to influence strategic decisions across the organization and shape the future of our products and customer experience. Youll be part of a team that values evidence-based decision-making creativity and collaboration.
What We Offer
Salary Range: $200k-$270k
Equity grant
Medical dental & vision insurance
Work from home flexibility
Unlimited PTO
Commuter benefits
Free lunches
Paid parental leave
401(k)
Employee assistance program
If you require reasonable accommodation in completing this application interviewing completing any pre-employment testing or otherwise participating in the employee selection process please contact us.
Required Experience:
Senior IC
Key Skills
- Arm
- Machine Learning
- AI
- C/C++
- R
- Clinical Trials
- Experience Administering Injections
- Research Experience
- Research & Development
- Assembly
- Semantic Web
- Vulnerability Research
