Assistant Facilities Manager

Assistant Facilities Manager JLL

What this job involves: As an Assistant Facilities Manager at JLL you will oversee comprehensive facilities operations for commercial properties while ensuring world-class appearance and exceptional operational standards. This role requires strong leadership thorough communication and strategic coordination of teams and vendors to deliver seamless facility services with minimal disruption to client operations. Youll play a crucial part in developing innovative programs and processes that reduce operating costs while increasing productivity and client satisfaction directly contributing to JLLs reputation for excellence in facility management and transformative real estate solutions.

What your day-to-day will look like:

Provide direction and information to facilities staff and service providers to ensure excellent coordination and execution of work within client environments

Coordinate and schedule maintenance activities while ensuring appropriate follow-up with customers and stakeholders

Develop and implement innovative programs processes and procedures that reduce short- and long-term operating costs while increasing productivity

Manage vendor performance during normal and off hours including weekends when necessary for continuous operations

Ensure compliance with portfolio-wide initiatives and required local state and federal laws and regulations

Identify develop scope and execute short and long-term projects to support client goals and operational excellence

Perform periodic quality assurance inspections to ensure site scope services and SLAs are achieved

Perform timely and accurate CMMS system management for in-house staff and outside contractors

Required Qualifications:

Bachelors Degree in Business Management Engineering or equivalent combination of experience and education

2 years of relevant facilities management experience

Strong leadership and relationship building skills with proven customer service record

Knowledge of industrial facilities management operations safe work practices accounting CMMS and building systems

Excellent verbal and written communication skills with ability to influence others through persuasive communication

Strong organizational skills and collaborative style with focus on follow-through to completion

Proficiency in MS Office applications

Preferred Qualifications:

Certified Facility Manager (CFM) Facility Management Professional (FMP) or Sustainability Facility Professional (SFM) designations

Experience with vendor performance management and contract scope translation

Knowledge of safety incident reporting pre-task planning methods and safety culture implementation

Experience with business intelligence data analysis for service level improvements

Ability to identify and escalate facility service issues with significant occupant impact

Location: Onsite