Job Description
We are looking for a Customer Service Specialist to join our team in Austin TX. The ideal candidate will play a key role in maintaining strong relationships with our clients and customers ensuring that every interaction reflects our commitment to quality service. This position requires excellent communication problem-solving and organizational skills to manage inquiries and support the smooth flow of daily operations.
Responsibilities
Handle customer inquiries and provide accurate timely responses.
Maintain detailed records of client interactions and feedback.
Collaborate with internal teams to resolve issues and improve service quality.
Assist in processing orders updates and client requests efficiently.
Ensure customer satisfaction by offering proactive and solution-oriented support.
Qualifications :
Qualifications
Strong communication and interpersonal skills.
Excellent organizational abilities and attention to detail.
Ability to manage multiple tasks in a fast-paced environment.
Problem-solving mindset with a customer-first approach.
Proficiency in Microsoft Office Suite and general computer literacy.
Additional Information :
Benefits
Competitive annual salary ($55000 $62000).
Professional development and growth opportunities.
Supportive and inclusive work environment.
Health and wellness programs.
Paid time off and company-recognized holidays.
Remote Work :
No
Employment Type :
Full-time
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more