Service Technician 2
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Job Location:
Chicago, IL - USA
Monthly Salary:
Not Disclosed
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
Description:
6:00AM 2:30PM
Pay rate- $32/hour
15% traveling. Normally onsite.
TEAMS interview or face time
Mechanical and electrical parts replacement
Some software will need to be installed
Multimeter- need experience to complete the position successfully
Possible extension and possible conversion.
KEY DETAILS
Commission and support warranty operations for locomotives and coaches
Troubleshoot and analyze mechanical and electrical failures
Perform repairs using mechanical drawings schematics and circuit plans
Use diagnostic software and laptops to assess onboard systems
Identify root causes of issues and recommend corrective actions
Document failures repairs and modifications in our database
Implement Field Modifications (FMIs) to enhance product quality
Communicate effectively with team members site leads and managers
Handle parts returns and repairs (RMA process)
Operate shop machinery and hand tools in a hands-on environment
Follow all company and industry safety standards and procedures
Position Description:
* Performs mainly pre-defined technical tasks (for example basic commissioning of products and systems integration of components to a system basic engineering maintenance jobs) and work packages on-site and remotely.
* Supports customer remotely and onsite and provides 2nd and 3rd level user support in case of arising issues.
* Coordinates and accomplishes defined service operations and/or resolves product issues for customers equipment.
* Supports in generating sales leads for pre-defined service offers and contributes to planning activities.
* Adheres to defined processes and applicable regulations.
Impacts:
Incumbent is expected to cope - due to experience - with multiple choice situations in number of processes and routines.
Thinking is about applying / adapting the right procedure to a process or an issue arising.
Unexpected situations need effective solution.
In Production:
Operates with a range of machines and equipment which effectively need different parameter setting and intensive control of production process.
May include automated line production control in relatively medium complex environment.
Or: operates in the set-up maintenance repair and/or installation of dedicated machines in the production line.
Key Responsibilities:
Deliver full range service in a defined and focused technical area of work while clear input / output relations and generic and /or work specific guidelines procedures are given or available.
Positions need basic level of theoretical and practical know how skills and typically some level related years of experience in specialized processes techniques and systems used in office or production environment.
Position may operate major parts or full spectrum of dedicated specialized standard software packages.
Incumbents may handle routine and non-complex practical enquiries and procedures from internal or external customers.
In Technical Customer Services:
Service group worker serving internal and external customer with technical or administrative standardized services and processes to complete or add the delivery according to service level agreed.
In Production:
Automated line processing and controlling or operating with a broader range of production machines in production lines are examples for this level or work.
Experience: 3-year vocational training 3 years practical experience needed.
Knowledge:
Basic knowledge and experience of principles procedures work routines and skills in the related field of work gained through structured and focused 3-year vocational training period
Pay rate- $32/hour
15% traveling. Normally onsite.
TEAMS interview or face time
Mechanical and electrical parts replacement
Some software will need to be installed
Multimeter- need experience to complete the position successfully
Possible extension and possible conversion.
KEY DETAILS
Commission and support warranty operations for locomotives and coaches
Troubleshoot and analyze mechanical and electrical failures
Perform repairs using mechanical drawings schematics and circuit plans
Use diagnostic software and laptops to assess onboard systems
Identify root causes of issues and recommend corrective actions
Document failures repairs and modifications in our database
Implement Field Modifications (FMIs) to enhance product quality
Communicate effectively with team members site leads and managers
Handle parts returns and repairs (RMA process)
Operate shop machinery and hand tools in a hands-on environment
Follow all company and industry safety standards and procedures
Position Description:
* Performs mainly pre-defined technical tasks (for example basic commissioning of products and systems integration of components to a system basic engineering maintenance jobs) and work packages on-site and remotely.
* Supports customer remotely and onsite and provides 2nd and 3rd level user support in case of arising issues.
* Coordinates and accomplishes defined service operations and/or resolves product issues for customers equipment.
* Supports in generating sales leads for pre-defined service offers and contributes to planning activities.
* Adheres to defined processes and applicable regulations.
Impacts:
Incumbent is expected to cope - due to experience - with multiple choice situations in number of processes and routines.
Thinking is about applying / adapting the right procedure to a process or an issue arising.
Unexpected situations need effective solution.
In Production:
Operates with a range of machines and equipment which effectively need different parameter setting and intensive control of production process.
May include automated line production control in relatively medium complex environment.
Or: operates in the set-up maintenance repair and/or installation of dedicated machines in the production line.
Key Responsibilities:
Deliver full range service in a defined and focused technical area of work while clear input / output relations and generic and /or work specific guidelines procedures are given or available.
Positions need basic level of theoretical and practical know how skills and typically some level related years of experience in specialized processes techniques and systems used in office or production environment.
Position may operate major parts or full spectrum of dedicated specialized standard software packages.
Incumbents may handle routine and non-complex practical enquiries and procedures from internal or external customers.
In Technical Customer Services:
Service group worker serving internal and external customer with technical or administrative standardized services and processes to complete or add the delivery according to service level agreed.
In Production:
Automated line processing and controlling or operating with a broader range of production machines in production lines are examples for this level or work.
Experience: 3-year vocational training 3 years practical experience needed.
Knowledge:
Basic knowledge and experience of principles procedures work routines and skills in the related field of work gained through structured and focused 3-year vocational training period
| Vaccination Notice |
Additional Details
- Geographic Min and Max Pay Rates : Service Technician 2ILMin Pay: $30.57 / Max Pay Rate: $42.09
- Does this worker qualify for overtime : Yes
- Requested Pay Rate : 32.00
- Scorecard Category : Light Industrial
- Commercial Title : Field Service Technician
- Vaccination Notice : This position requires Contingent Workers to be fully vaccinated against COVID-19 unless they are granted a medical or religious exemption.
- Is this position for a pre-identified (PAYROLLED) candidate : RECRUITED
- If this is a pre-identified (PAYROLLED) candidate please see note below and provide the following: : Name: Email Address: Phone Number: Pay Rate: Please also attach the pre-identified candidates resume
- COMMERCIAL MOTOR CARRIERS (FMCSA) : Hover over the light bulb to the right for complete details of this position.
- Will this contingent worker require a computer or systems access or utilize a timeclock : Yes
- Time System : eslic
- Timeclock/Shift : Mobility ESLIC Desktop User-SMOESLIC0031
- Enter Shift Start and End Time : 6:00AM 2:30PM
- Is there potential for this to convert to a full time position : Yes
- Non-Employee Class : Temporary Agency Worker
- Will the worker be required to travel for Siemens : Yes
- Is there potential for this assignment to be extended beyond 13 weeks : Yes
- Type of assignment : Full-time
- Does this position support customers with Vaccination requirements : No
- Additional information regarding question above: : If Yes: This position supports a Siemens customer that requires all employees and vendors to be fully vaccinated against COVID-19 where permitted by applicable law and in accordance with an accommodation based on legally protected reasonsIf No: Where permitted by applicable law Siemens may require employees to be fully vaccinated against COVID-19 based on job requirements and in accordance with an accommodation based on legally protected reasons.
Key Skills
- Mechanic Experience
- Pest Control
- Customer Service
- Hand Tools
- HVAC
- Mechanical Knowledge
- Automotive Repair
- Service Technician Experience
- Maintenance
- Heavy Lifting
- Equipment Repair
- Troubleshooting
