Service Sales Representative
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Job Location:
Monthly Salary:
Posted on:
27-10-2025
Vacancies:
1 Vacancy
Job Summary
Key Responsibilities
Sales & Business Development
Identify and develop new business opportunities for service products (e.g. preventive maintenance contracts calibration services upgrades).
Proactively engage existing customers to promote renewals upsells and value-added service offerings.
Prepare and deliver competitive quotations and service proposals.
Conduct customer visits presentations and negotiations to close service sales opportunities.
Account Management
Build and maintain strong relationships with key accounts and decision-makers.
Track and follow up on open quotes and ensure timely conversion to orders.
Act as a trusted advisor understanding customer operations and recommending solutions to improve uptime and efficiency.
Collaboration
Work closely with Field Service Engineers and Service Coordinators to ensure smooth delivery of services.
Partner with Sales team to bundle service offerings with equipment sales for maximum value.
Provide feedback to the Service Management team regarding market trends competitor activities and customer needs.
Performance & Reporting
Achieve or exceed assigned service sales targets (e.g. contract revenue order intake).
Maintain accurate records of activities opportunities and forecasts in CRM system.
Regularly report performance opportunities and challenges to management.
Qualifications & Skills
Education & Experience
Diploma or Degree in Engineering Business or related field.
25 years of experience in service sales technical sales or related role (industrial equipment or life sciences preferred).
Experience in managing contracts and negotiating with customers is an advantage.
Key Competencies
Strong sales and negotiation skills with a consultative approach.
Technical aptitude to understand equipment functionality and service requirements.
Customer-oriented mindset with excellent communication and interpersonal skills.
Results-driven self-motivated and able to work independently.
Proficiency in MS Office and CRM tools (e.g. Salesforce).
About Sartorius
Sartorius is part of the solution in the fight against cancer dementia and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster so that new therapeutics can reach patients worldwide.
We look for ambitious team players and creative minds who want to contribute to this goal and advance their careers in a dynamic global environment.
Join our global team and become part of the solution. We are looking forward to receiving your application.
Experience:
Unclear Seniority
Key Skills
- Sales Experience
- B2B Sales
- Time Management
- Customer Service
- Cold Calling
- Retail Sales
- Territory Management
- Upselling
- Product Demos
- Outside Sales
- Medicare
- negotiation
About Company
Sartorius offers solutions for the biopharmaceutical industry and laboratories, from drug discovery and development to production platforms for biomanufacturing.
