PURPOSE OF THE JOB
Its about attracting visitors to the stores encouraging IKEA store visitors to stay longer and making it a fun day out for everyone offering great food with quality at the lowest prices giving visitors a tasty reason to return again and again and providing co-workers with a chance to rest and re-charge. And to ensure the full potential of IKEA Food is realized through the IKEA Food 10 tasks.
RESPONSIBILITIES OF THE JOB
Willing to listen and support store IKEA Food manager with an attitude based on the IKEA values so that they too can meet and serve our customers with empathy and care.
Lead by example and am a good ambassador for the IKEA Brand in all contact with our customers and co-workers.
Empower and encourage the team to take immediate action to meet the needs of the customers and give input on how to continuously improve the meeting with them
Take an active part in creating the IKEA Food country business plan based on Growing IKEA together and IKEA Food Direction & Strategy as input. And work closely with the matrix to develop and implement a clear IKEA Food country action plan which is followed up regularly.
Responsible for creating and implementing the range matrix (global and national) to secure a strong IKEA Food range identity using the Democratic Design as a guide.
Ensure substantially lower prices for each product and for each part of the price and quality ladder in order to enhance the low-price profile of the IKEA stores.
Work closely with Business Navigation on IKEA Food yearly Pricing exercise.
Ensure that IKEA Sustainability Direction and Strategy are in place.
Work closely with Human Resources (HR) in recruitment based on the IKEA values.
Committed to the development of IKEA Food team by securing their training through the assistance of IKEA Food Development manager.
Empower support and coach managers on the job to help them perform better and grow and to develop and mentor successor to meet succession needs of the IKEA business.
Work actively with stores IKEA Food manager to make the IKEA stores successful and do this by ensuring IKEA Food attract visitors achieve sales growth and reasonable profitability customers and co-workers satisfaction as well as excellent operational performance.
Utilise relevant reporting tools such as profit and loss Functional Commercial Review Operation Review the IKEA Customer Satisfaction Survey Food Safety Audit and VOICE in order to develop the IKEA business.
Responsible for the IKEA Food areas within the IKEA store in accordance with IKEA Quality and Food Safety requirements.
Ensure that all stores food incidents are reported through CASY by KEA Food Development manager.
Work closely with stores IKEA Food managers and IKEA Food Development manager to ensure efficient forecasting ordering and inventory routines are in place.
Conduct Food Safety checks Operation review and Functional review together with IKEA Food Development manager.
Through your everyday work you contribute to a people and planet positive business social connection and environmental impact
Qualifications :
Motivation:
Sales-driven and passionate about food people and planet.
Driven to meet and exceed agreed goals.
Enjoy working in a vibrant retail environment.
Interested in peoples everyday life at home and home furnishings.
Motivated and inspired by the IKEA values.
Knowledge:
Have good knowledge on Food Safety Operation of high-volume food business and Functional review
Have at least 5 years of experience in creating and implementing business plan action plans setting budgets in a high-volume retail or multi food service industry.
English communication skills
Proven leadership abilities and strong track-record of managing managers including management competence.
MS Office literate.
Have good knowledge of the local and international food scene especially IKEA Food range
Have good knowledge on IKEA Sustainability strategy.
Have good knowledge on IKEA Food mandatories such as UTZ RSPO ASC and MSC etc
Capabilities:
A person with the potential to become Regional IKEA Food manager or a Store Manager either as a next career step or after having been a department manager in another function.
A passionate leader inspired by the IKEA core leadership capabilities who strives to continuously develop as a leader.
Ability to manage a high-volume and vibrant retail environment.
Ability to lead and develop people to excellence in performance.
Decision-making and problem-solving ability.
Ability to lead change and make things happen
Tactical thinker. Strong analytical and planning skill.
Ability to organise plan and prioritise.
Takes responsibility and able to delegate.
Communicates well with others and is able to influence and cooperate with different functions
Additional Information :
Please apply by 31 October 2025
Remote Work :
No
Employment Type :
Full-time
Ikano Retail owns and operates IKEA stores in Singapore, Malaysia, Thailand, Philippines and Mexico. We have an ambitious expansion plan and encourage our people to move between roles and even countries. We are not afraid to take on responsibility. We strive to make a positive impact ... View more