Reservations Agent Casual
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Job Location:
Monthly Salary:
Posted on:
21 days ago
Vacancies:
1 Vacancy
Job Summary
Responsibilities and duties (but not limited to):
Managing all communication regarding reservations for the Hotel
Handle all enquiries relating to bookings via email or phone
Exhibit high sales performance and maximise all sales leads by ensuring close of sale and up-selling and cross-selling opportunities
Maintain a positive selling approach to maximise yield in both occupancy and rates
Administration of reservations including maintaining a precise filing system
Qualifications :
The ability to demonstrate and deliver luxury service
Excellent verbal and written communication skills
Strong organisational customer service and problem solving skills
Ability to multi-task and manage prioritising demands
Working knowledge of Microsoft applications and ability to navigate company systems and programs
Ability to work onsite on casual basis
Have full working right in Australia
We are particularly looking for someone available for casual temporary coverage 23 days per week with working hours 9:00AM5:00PM or 10:00AM6:00PM Monday to Friday.
Previous experience in a similar role and familiarity with Opera PMS or Opera Cloud are not mandatory but will be advantageous
With over 380 hotels in Australia and 4000 across the globe we provide endless career development opportunities a rewarding work environment as well as discounted hotel accommodation worldwide.
If this sounds like the role for you apply today! Wed love to hear from you.
Additional Information :
What We Offer
- A fun and supportive work environment with a dedicated management team
- Exciting career growth and development opportunities within the hotel and across the Accor group
Remote Work :
No
Employment Type :
Casual
Key Skills
- Active Directory Administration
- English Language
- Access Control
- Jpa
- Legal Support
- Airlines
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
