East Division Quality & Risk Manager

Why Join Us

• Be a Leader:Take on a pivotal role in shaping the future of our East Division operations.
• Collaborate and Grow:Work with a dedicated Division Leadership Team to develop and deliver quality and risk management that supports Area and Project Managers delivering a business plan centered around growth.
• Innovative Environment:Be part of a company that values innovation and encourages creative solutions.
• Work-Life Balance:Enjoy a healthy work-life balance with flexible working arrangements.
• Career Development:Access opportunities for continuous learning and professional growth.

Team Culture at Kleinfelder:

At Kleinfelder we believe in fostering a collaborative and inclusive environment where every team member feels valued and empowered. Our team culture is built on the following principles:

• Accountability:We hold ourselves accountable for our actions and decisions ensuring that we meet our commitments and deliver high-quality results.
• Integrity:We conduct our business with the highest ethical standards maintaining honesty and transparency in all our interactions.
• Respect & Inclusion:We value diversity and inclusion creating a workplace where everyone feels respected and included.
• Teamwork:We believe in the power of collaboration and teamwork working together to achieve our common goals.
• Safety:We prioritize the safety and well-being of our employees clients and communities ensuring a safe working environment for all.
• Quality: We deliver excellence in every project by upholding high standards continuous improvement and a commitment to client satisfaction.

Key Responsibilities:

• Continuously support develop and improve Project Managers in the Division and confirm they have the tools knowledge and skills to consistently meet client and company expectations for quality risk management and profitability.
• Steward timely completion of Kleinfelder Project Manager Qualification System for newly hired (provisional) PMs with a goal of having >90% of all provisional PMs fully Qualified within 1-year of starting to manage Kleinfelder projects.
• Develop update and/or deliver training and presentations on Kleinfelder quality & risk management processes and procedures to Division Area and Project Managers.
• Conduct project or portfolio reviews and audits to determine/measure quality & risk management compliance and understanding by AMs and PMs. Steward the creation of Performance Improvement Plans as necessary for underperforming PMs
• Track and support resolution of Division Legal/claims issues.
• Lead or participate in quality and risk (financial) Loss and Near Loss Investigations and cascade learnings across the Division and Company (e.g. Quality Flash)
• Attend and participate in company Divisional Quality Manager meetings PM Community of Practice meetings and serve on the PM CoP Service Line Leadership Team.

Education/Certification:

• Bachelors degree in Engineering Geology Environmental Science or a related field required. Masters/MBA degree or equivalent preferred.
• PMP or Kleinfelder PMQS Qualified PM preferred

Experience:

• 9 12 years of related experience 6 7 years project management experience and knowledge of applicable laws and regulations required. 5 6 years supervisory/management experience required
• Experience as a Project Portfolio or Program Manager in an engineering consulting firm or related professional business.
• Experience reviewing/negotiating contract T&Cs; conducting project reviews audits and incident investigations; and mentoring project managers in the application of fundamental quality and risk principles (e.g. project management plans; establishing and documenting a strong scope schedule and budget; appropriate assumptions and exclusions in proposals; change management; and client communication

Move Forward with Kleinfelder

Kleinfelder has been connecting great people to the best work since 1961. We are engineers scientists and construction professionals providing solutions that improve our clients transportation water energy and other private infrastructure. As a responsive cross-disciplinary team of bright curious and innovative problem-solvers we are dedicated to doing the right thing every day on every project from over 110 offices in the US Canada and great people to the best work is our purpose together we deliver.

Progress with an Employer that Values You

Kleinfelder is an inclusive organization free from discrimination. We are a stronger organization when we are a diverse workforce and believe that through diversity equity and inclusion comes creativity innovation and unity. We are proud to offer the following:

Benefits: Kleinfelder offers an excellent compensation and benefits package including: medical dental vision life insurance 401(k) plan and paid holidays. The expected salary range for the position is displayed in accordance with the Maryland & Massachusetts Wage Transparency Laws. Final agreed upon compensation is based upon individual qualifications and experience. Salary range: $170000-$315000.

Career Development: We are committed to investing in the professional development of our staff offering each employee every opportunity to grow develop and take control of their career paths. We support these efforts through reimbursements for continuing education as well as many of the expenses associated with trainings and certifications and opportunities for career development through our internal Mentoring Program.

Equal Opportunity: Kleinfelder is an Equal Opportunity Employer Minorities/Women/Disabled/Veterans. (Compliant with the new VEVRAA and Section 503 rules)

NOTICE TO THIRD PARTY AGENCIES

Please note that Kleinfelder does not accept unsolicited resumes from recruiters or employment the absence of a signed Recruitment Fee Agreement Kleinfelder will not consider or agree to payment for any referral compensation or recruiter the event a recruiter or agency submits a resume or candidate without a previously signed agreement Kleinfelder explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resume including those submitted to hiring managers are deemed to be the property of Kleinfelder.