Location: Best Ford Nashua NH
About Best Ford
Best Ford has proudly served the Nashua community and surrounding areas for years delivering excellence in every aspect of the automotive experience. As a trusted family-oriented dealership we are committed to building lasting relationships with our customers and team members alike. Our mission is rooted in integrity professionalism and a relentless drive for quality whether its helping a customer find the right vehicle securing financing or delivering expert service and repairs.
At Best Ford we believe our people are our greatest asset. We foster a supportive growth-minded environment where employees are encouraged to develop their skills advance their careers and contribute meaningfully to our shared success. With a reputation for putting customers first and a leadership team that values accountability and respect Best Ford is more than just a dealership. It is a place to build a future.
Our service department continues to expand and were looking for a motivated customer-focused Service Support Associate to join our team. This is an ideal position for someone looking to gain hands-on experience in automotive service operations and grow into a long-term career within the dealership.
Job Type & Schedule
Job Type: Full-time
Schedule: Monday to Friday Saturdays as needed
Work Requirements:
Work Location: In person
Ability to Commute: Nashua NH (Required)
Role Summary
The Service Support Associate plays a key role in keeping our service department running smoothly. This versatile position assists with various day-to-day operations like greeting customers helping them connect with Service Advisors coordinating vehicle shuttles running parts to technicians and providing general support to the service and quick lane teams. The right candidate will have a positive attitude great communication skills and a willingness to learn. This role offers the opportunity to explore multiple aspects of dealership operations and grow into a long-term position based on performance and interest.
Responsibilities
Greet service customers and help direct them to the appropriate Service Advisor
Assist customers with transportation needs including shuttle service and vehicle pickup/drop-off
Support the Service Advisors with overflow tasks such as writing quick lube service tickets or updating customers on vehicle status
Deliver and retrieve parts from the parts department to technicians efficiently
Assist with vehicle movement and lot organization as needed
Maintain a clean and professional service drive and work environment
Communicate clearly with customers advisors and technicians to ensure a smooth workflow
Support the dealership team with additional tasks as needed
Qualifications
Previous customer service or automotive experience preferred but not required
Strong communication and multitasking skills
A positive team-oriented attitude and willingness to learn
Ability to thrive in a fast-paced environment
Professional appearance and demeanor
Valid drivers license and clean driving record
Ability to lift up to 40 lbs and be on your feet for extended periods
Why Join Best Ford
Join a high-performance team rooted in integrity professionalism and mutual respect
Work in a dynamic fast-paced environment with a reputation for excellence in the Nashua community
Access ongoing training and manufacturer-backed certification programs
Take advantage of clear paths for career growth and internal advancement
Receive strong support from leadership thats committed to your long-term success
Contribute to a workplace culture that celebrates teamwork reliability and customer-first values
Enjoy a stable long-term career opportunity with a well-established locally respected dealership
Benefits
Competitive hourly pay
Health dental and vision insurance
401(k) retirement plan
Paid time off and holidays
Employee discounts on vehicles service and parts
Ongoing training and development opportunities
Long-term career growth potential
Equal Opportunity Employer Statement
Best Ford is an equal opportunity employer. We do not tolerate discrimination or harassment based on race color religion sex national origin age disability veteran status marital status sexual orientation gender identity or any other protected characteristic as defined by federal state or local law. We are committed to building an inclusive team and a respectful workplace for all.
Required Experience:
IC
Company Description Welcome to The Best Ford of Nashua, where you can find great deals on new Ford and used vehicles. Our dealership is committed to matching cu...