Automotive Service Support Associate

Best Ford

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profile Job Location:

Nashua, NH - USA

profile Monthly Salary: Not Disclosed
Posted on: 27-10-2025
Vacancies: 1 Vacancy

Job Summary

Automotive Service Support Associate

Location: Best Ford Nashua NH

About Best Ford

Best Ford has proudly served the Nashua community and surrounding areas for years delivering excellence in every aspect of the automotive experience. As a trusted family-oriented dealership we are committed to building lasting relationships with our customers and team members alike. Our mission is rooted in integrity professionalism and a relentless drive for quality whether its helping a customer find the right vehicle securing financing or delivering expert service and repairs.

At Best Ford we believe our people are our greatest asset. We foster a supportive growth-minded environment where employees are encouraged to develop their skills advance their careers and contribute meaningfully to our shared success. With a reputation for putting customers first and a leadership team that values accountability and respect Best Ford is more than just a dealership. It is a place to build a future.

Our service department continues to expand and were looking for a motivated customer-focused Service Support Associate to join our team. This is an ideal position for someone looking to gain hands-on experience in automotive service operations and grow into a long-term career within the dealership.

Job Type & Schedule

Job Type: Full-time
Schedule: Monday to Friday Saturdays as needed

Work Requirements:

  • Work Location: In person

  • Ability to Commute: Nashua NH (Required)

Role Summary

The Service Support Associate plays a key role in keeping our service department running smoothly. This versatile position assists with various day-to-day operations like greeting customers helping them connect with Service Advisors coordinating vehicle shuttles running parts to technicians and providing general support to the service and quick lane teams. The right candidate will have a positive attitude great communication skills and a willingness to learn. This role offers the opportunity to explore multiple aspects of dealership operations and grow into a long-term position based on performance and interest.

Responsibilities

  • Greet service customers and help direct them to the appropriate Service Advisor

  • Assist customers with transportation needs including shuttle service and vehicle pickup/drop-off

  • Support the Service Advisors with overflow tasks such as writing quick lube service tickets or updating customers on vehicle status

  • Deliver and retrieve parts from the parts department to technicians efficiently

  • Assist with vehicle movement and lot organization as needed

  • Maintain a clean and professional service drive and work environment

  • Communicate clearly with customers advisors and technicians to ensure a smooth workflow

  • Support the dealership team with additional tasks as needed

Qualifications

  • Previous customer service or automotive experience preferred but not required

  • Strong communication and multitasking skills

  • A positive team-oriented attitude and willingness to learn

  • Ability to thrive in a fast-paced environment

  • Professional appearance and demeanor

  • Valid drivers license and clean driving record

  • Ability to lift up to 40 lbs and be on your feet for extended periods

Why Join Best Ford

  • Join a high-performance team rooted in integrity professionalism and mutual respect

  • Work in a dynamic fast-paced environment with a reputation for excellence in the Nashua community

  • Access ongoing training and manufacturer-backed certification programs

  • Take advantage of clear paths for career growth and internal advancement

  • Receive strong support from leadership thats committed to your long-term success

  • Contribute to a workplace culture that celebrates teamwork reliability and customer-first values

  • Enjoy a stable long-term career opportunity with a well-established locally respected dealership

Benefits

  • Competitive hourly pay

  • Health dental and vision insurance

  • 401(k) retirement plan

  • Paid time off and holidays

  • Employee discounts on vehicles service and parts

  • Ongoing training and development opportunities

  • Long-term career growth potential

Equal Opportunity Employer Statement

Best Ford is an equal opportunity employer. We do not tolerate discrimination or harassment based on race color religion sex national origin age disability veteran status marital status sexual orientation gender identity or any other protected characteristic as defined by federal state or local law. We are committed to building an inclusive team and a respectful workplace for all.


Required Experience:

IC

Automotive Service Support AssociateLocation: Best Ford Nashua NHAbout Best FordBest Ford has proudly served the Nashua community and surrounding areas for years delivering excellence in every aspect of the automotive experience. As a trusted family-oriented dealership we are committed to building ...
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Key Skills

  • Sales Experience
  • Time Management
  • Order Management System
  • Customer Service
  • Dealership Experience
  • GM Vehicles
  • Retail Sales
  • Tire Service
  • Automotive Repair
  • OSHA
  • Service Writing
  • Automotive Service

About Company

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Company Description Welcome to The Best Ford of Nashua, where you can find great deals on new Ford and used vehicles. Our dealership is committed to matching cu...

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