YourLiebherrCareer Product Support Administrative Specialist
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Job Location:
Raleigh, WV - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
This position will assist the Service Manager administratively and provide general support to the branch.
This position is not eligible for sponsorship. Applicants must be legally authorized to work in the United States without the need for current or future sponsorship.
Responsibilities
- Provides overall administrative support to the store operations as required.
- Performs Warranty claims entry processing invoicing and tracking.
- Processes work orders for the Service Department and invoices service work performed.
- Prepares and maintains machine files both in paper format and electronically.
- Creates and maintains purchase orders for Outside Labor and Materials (OLM).
- Answers Accounts Receivable inquiries and follows up.
- Tracks service bulletin information required by the factory for machines in territory or inventory.
- Provides communication and support to the Sales Department as required.
- Answers phone calls and takes messages.
- Greets and assists customers.
- Types a variety of correspondence as required to internal or external entities.
- Orders office supplies.
- Prepares and makes daily bank deposits.
- Performs Account Receivables functions including a minimal amount of collections.
- Coordinates all travel arrangements of staff as required.
- Administers petty cash distribution and reconciliation.
- Prepares and processes daily cash and credit card deposits.
- Reviews and posts receipts and payments to appropriate ledgers spreadsheets records and databases.
- Prepares sorts copies files and mails invoices receipts checks correspondence and other requested items.
- Investigates problems that vendors or purchasing agents have with obtaining payment for bills.
- Researches and processes charge backs returns refunds freight charges cost of lost or damaged goods bad checks and similar items.
- Answers accounts payable and receivable inquiries and follows up.
- Audits freight bills against freight manifests.
- Assist in monthly and annual closings.
Competencies
- High School diploma or equivalent and 1 - 2 years of experience in a similar role.
- Ability to obtain and maintain a valid drivers license.
- Travel domestically and internationally up to 15% of the time
- Ability to work independently and as part of a team.
- Demonstrated ability to handle confidential information.
- Strong attention to detail including accuracy with numbers and the ability to accurately type 45 words per minute.
- Ability to prioritize and multi-task while completing work in competent and professional manner.
- Ability to interface with other departments and dealer/customers with tact and courtesy.
- Ability to work closely and cooperatively with colleagues and takes well to direction.
- Strong oral and written communication skills.
- Demonstrates strong interpersonal skills.
- Demonstrates professional conduct.
- Possesses a strong knowledge of standard office equipment.
- Competency in the utilization of personal computers and business software. This includes but not limited to Microsoft Word Excel PowerPoint and MRP databases.
Our Offer
An interesting and ambitious role in a successful international company. We offer a secure work environment with a comprehensive benefits package that includes major medical dental and vision insurance 401K plan with company match paid vacation and personal days and competitive salary.
Have we awoken your interest Then we look forward to receiving your online application. If you have any questions please contact Jose Matrille.
Liebherr-America Inc. and its US affiliates are Equal Opportunity Employers. Employment decisions are made without regard to race color religion national origin gender sexual orientation gender identity age physical or mental disability genetic factors military/veteran status or other characteristics protected by law.
If you are a California resident please visit Liebherr USA Co. Privacy Statement for more information regarding how Liebherr-America Inc. and its US affiliates collect and process your personal information.
One Passion. Many Opportunities.
The company
In line with its international growth Liebherrs venture into the United States began in 1970. Within a couple of years the company expanded and completed its production facilities in Newport News Virginia for its product line of hydraulic was later converted into Liebherrs manufacturing facility for mining trucks and remains home to Liebherr Mining Equipment Newport News addition to its production facility Liebherr markets a wide variety of productsand technologies through its companies located across the United States. The companies are Liebherr-Aerospace Saline Inc. Liebherr Gear Technology Inc. Liebherr Automation SystemsCo. and Liebherr USA Co. the umbrella company for 12 product segments that are positioned across the United States.
Location
Liebherr USA Co.
8200 Fayetteville Road
27603 Raleigh NC
United States (US)
Contact
Jose Matrille
Required Experience:
IC
Key Skills
- Sales Experience
- Marketing
- Customer Service
- Communication skills
- Military Experience
- Retail Sales
- Product Demos
- Customer Support
- Product Management
- Product Development
- Unity
- Microscopy
About Company
With more than 130 companies on all continents, the Liebherr Group has an international presence. In Australia, Liebherr's main office is in Adelaide.
