Client Relationship Representative

Dallas, IA - USA

Monthly Salary: Not Disclosed

Posted on: 26-10-2025

Vacancies: 1 Vacancy

Job Summary

About This Role

CAE the leader in aviation training is seeking a friendly customer-oriented and highly motivated individual for a Client Relationship Representative to join our Client Relationship Team onsite at our Training Center in Dallas working Tuesday through Saturday.

The Client Relationship Team at CAE Dallas ensures Bombardier clients receive a personalized seamless training experience. This team builds and maintains trusted relationships supports the customer experience strategy and identifies opportunities to enhance client satisfaction through strategic problem-solving.

Were seeking a Client Relationship Representative who will deliver a smooth confident journey for our clientspreparing them for the moments that matter.

Essential Duties & Responsibilities:

Critical responsibilities

Welcome and register clients at our training facility

Answer and direct phone calls with professionalism and warmth

Prepare client materials (badges schedules etc.)

Ensure compliance with TSA and regulatory requirements during check-in

Assist with client issues schedule changes and hospitality needs

Support special events and entertainment arrangements for clients

Collaborate with internal teams to ensure smooth operations

Manages all aspects of customer training experience

Contacts clients for pre-training introduction

Provides executive level support to clients during their training event

Assists with troubleshooting and provides necessary training materials

Ensure classroom is properly set up and materials are available

Work with third-party suppliers to support client needs

Requirements:

Educational Background

Vocational or technical degree

Job-Related Experience2 to 4 yearsin customer service or hospitality

Fluency in Spanish (written and verbal) preferred

Excellent communication and interpersonal skills

Ability to multitask and remain calm under pressure

Working Conditions

Any undesirable conditions exposed to in the course of duties

Fast-paced aviation training facility with frequent interaction with students instructors and staff.

Primarily indoor office environment with occasional exposure to hangar or flight line areas.

Physical Effort

Any physical demands required by the job

Ability to sit stand and walk for extended periods.

Must be able to lift up to 25 pounds occasionally (e.g. moving training materials or supplies).

Manual dexterity for computer and phone use.

Clear speech and hearing for effective communication.

Position Type

Regular

CAE thanks all applicants for their interest. However only those whose background and experience match the requirements of the role will be contacted.

Equal Opportunity Employer

CAE is an equal opportunity employer committed to providing equal employment opportunities to all applicants and employees without regard to race color national origin age religion sex disability status protected veteran status or any other characteristic protected by federal state or local CAE everyone is welcome to contribute to our success. Applicants needing reasonable accommodations should contact their recruiter at any point in the recruitment process. If you need assistance to submit your application because of incompatible assistive technology or a disability please contact us at .

Required Experience:

Unclear Seniority

About This Role CAE the leader in aviation training is seeking a friendly customer-oriented and highly motivated individual for a Client Relationship Representative to join our Client Relationship Team onsite at our Training Center in Dallas working Tuesday through Saturday.The Client Relationship T...