IT Support

Guadalajara - Mexico

Monthly Salary: Not Disclosed

Posted on: 24 days ago

Vacancies: 1 Vacancy

Job Summary

Flex is the diversified manufacturing partner of choice that helps market-leading brands design build and deliver innovative products that improve the world.

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful inclusive and collaborative environment. If you are excited about a role but dont meet every bullet point we encourage you to apply and join us to create the extraordinary.

Job Summary

The IT Support will be based in Guadalajara North campus reporting to the IT Operations Manager.

In this role youll be in charge of exploring complex business problems to solve them with automated customized developed and standardized systems implementations and solutions while being in charge of designing details for automated systems and processes to make them more efficient. Youll also be designing the framework and process troubleshooting technical malfunctions risk research working with stakeholders and delivering a viable and consistent solution.

Responsibilities:

Manage and support IT applications and proposal new tools for such purposes.
Physical and technical support from the main elements of the IT services.
Development of onboarding adoption and training plans.
Build out communications templates.
Come up with creative approaches to satisfy data/analysis needs.
Understand the end user needs to help them use the IT services to the fullest capability.
Educate and provide ongoing support whether it by email phone live chat or in-person.
Identify growth opportunities and ensure optimum adoption of IT services.
Conduct regular reviews and proactively monitor user experience KPIs.
Become a trusted advisor and act as advocate for all users.
Develop cadence of tech touches aligned the lifecycle: new users welcome -> onboarding -> adoption -> nurturing growth -> retention

The experience were looking to add to our team:

BA/BS or equivalent work experience.
Database knowledge. (is a Plus)
Experience working on complex issues where analysis of situations or data requires in-depth evaluation of multiple factors.
Previous experience in similar positions.
SQL
Ability to read analyze and interpret the most complex documents.
Experience with Troubleshooting

What youll receive for the great work you provide:
Competitive Salary.
Life & Medical insurance.
Christmas Bonus.
Food Coupons.
Saving Fund.

PA91

Job Category

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit qualifications and abilities. We do not discriminate based on: age race religion color sex national origin marital status sexual orientation gender identity veteran status disability pregnancy status or any other status protected by law. Were happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email and well discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex you must complete the application process first).

Flex is the diversified manufacturing partner of choice that helps market-leading brands design build and deliver innovative products that improve the world.A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful inclusive and collaborative environment....

Flex is the diversified manufacturing partner of choice that helps market-leading brands design build and deliver innovative products that improve the world.

Job Summary

The IT Support will be based in Guadalajara North campus reporting to the IT Operations Manager.

Responsibilities:

Manage and support IT applications and proposal new tools for such purposes.
Physical and technical support from the main elements of the IT services.
Development of onboarding adoption and training plans.
Build out communications templates.
Come up with creative approaches to satisfy data/analysis needs.
Understand the end user needs to help them use the IT services to the fullest capability.
Educate and provide ongoing support whether it by email phone live chat or in-person.
Identify growth opportunities and ensure optimum adoption of IT services.
Conduct regular reviews and proactively monitor user experience KPIs.
Become a trusted advisor and act as advocate for all users.
Develop cadence of tech touches aligned the lifecycle: new users welcome -> onboarding -> adoption -> nurturing growth -> retention

The experience were looking to add to our team:

BA/BS or equivalent work experience.
Database knowledge. (is a Plus)
Experience working on complex issues where analysis of situations or data requires in-depth evaluation of multiple factors.
Previous experience in similar positions.
SQL
Ability to read analyze and interpret the most complex documents.
Experience with Troubleshooting