Admissions Counselor I

University Of Southern California

Job Location:

Los Angeles, CA - USA

Monthly Salary: $ 28 - 31

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

In order for your application to be considered please attach a cover letter and resume to your application.

The USC Price Office of Admissions is seeking an innovative and driven Admission Counselor I to join our team! This is an exciting opportunity to join an energetic and collaborative team passionate about supporting students throughout the admission process and places great importance on staff member support and professional development. The Admission Counselor will work closely with prospective undergraduate and graduate students and assist with the admission process by successfully recruiting processing and reviewing applications and enrolling students. The position will serve as the primary coordinator for USC Price undergraduate recruitment and yield initiatives working closely with the Associate Director of Admissions. The ideal candidate is motivated creative passionate and highly detail oriented with the ability to work well in a team setting as well as independently. Applicants passionate about supporting prospective and incoming students with strong presentation customer service and organizational skills are highly encouraged to apply!

Position summary:

Makes admission decisions for undergraduate and/or graduate programs in accordance with admission guidelines.
Counsels undergraduate and graduate applicants on admission policies and procedures. Evaluates and offers solutions to applicant problems and requests regarding admission. Applies transfer credit guidelines in review and assessment of applications as appropriate.
Communicate in person by telephone and in writing with domestic and international applicants about status of admission applications.
Schedules recruitment activities for targeted undergraduate and graduate student population. Works with faculty staff alumni students and counselors to coordinate recruitment efforts.
Serve as the primary coordinator for USC Price undergraduate recruitment and yield initiatives working closely with the Associate Director of Admissions.
Reviews student records inputs data and generates letters and/or lists utilizing the student database.
Maintains currency on university policies affecting undergraduate and graduate admissions and transfer credit evaluation.
Assists in the preparation of communications materials promoting admissions programs and activities (e.g. bulletins fact sheets and brochures).
Serves on departmental or university committees as requested and participates in special assignments or short-term projects as needed. May be designated to lead other staff in project work.
Hire train and supervise front-desk student workers.

Job Qualifications and Experience:

General knowledge of undergraduate and graduate admissions processes and policies.
Analytical and able to make sound judgments/decisions.
Excellent organization and prioritization customer service oral/written communication interpersonal public relations and presentation skills.
Strong analytical/problem solving skills; attention to detail; efficient resourceful excellent written and verbal communication skills.
Ability to thrive in an all-hands-on-deck atmosphere ability to multi-task.
Experience using Microsoft 365 and Google Suite.

Preferred Skills and Experience:

Experience using customer relationship management (CRM) platforms such as Salesforce Pardot Marketing Cloud and Slate.
Experience using USC Student Information Systems (SIS).
Familiarity with USC admission and enrollment policies but not required.
Familiarity with federal state and/or institutional financial aid policies and practices desired but not required.

Minimum Education: Bachelors degree Combined experience/education as substitute for minimum education

Minimum Experience: 0 - 2 years experience

Minimum Field of Expertise: Counseling skills and/or academic advisement experience

Required Documents Cover letter and resume/CV

Compensation

The hourly rate range for this position is $28.35 - $31.49. When extending an offer of employment the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position the candidates work experience education/training key skills internal peer equity federal state and local laws contractual stipulations grant funding as well as external market and organizational considerations.

Additional Information:

The Admission Counselor I position is a hybrid position with the expectation of 3 days of weekly onsite work at USCs University Park Campus located in Los Angeles California. This role is not eligible for fully remote work.

About the Sol Price School of Public Policy

The mission of the Price School is to improve the quality of life for people and their communities here and abroad. We achieve this mission through education and research that promote innovative solutions to the most critical issues facing society with a particular focus on governance urban development and social policy. The Price School offers Ph.D. programs in Public Policy and Management and Urban Planning; masters degrees in Public Administration Public Policy Urban Planning Health Administration and Real Estate Development; executive masters degrees; and undergraduate degrees.

USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.

Counsels prospective students regarding university admission policies and procedures.

USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance and with due consideration for patient and student safety. Please refer to theBackground Screening Policy Appendix Dfor specific employment screen implications for the position for which you are applying.

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at or by email at. Inquiries will be treated as confidential to the extent permitted by law.

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In order for your application to be considered please attach a cover letter and resume to your application.The USC Price Office of Admissions is seeking an innovative and driven Admission Counselor I to join our team! This is an exciting opportunity to join an energetic and collaborative team passio...