Lead strategic projects through the full project lifecycle including translating business needs into requirements and testing strategies. Collaborate with key business partners to understand and amplify the Voice of the Customer. Deep dive into operational data to assess program performance identify trends and opportunities for improvement. Provide actionable recommendations to peers and leadership for impactful business and evaluate operational risks implementing contingency plans to mitigate them. Utilise SAP knowledge to lead program processes integrate systems and solve issues within the SAP environment. Support the day-to-day management of programs including performance optimisation growth and scalability issue resolution escalations and vendor and influence strategic direction in the EMEIA region and globally. Present timely strategic project and business updates to both Regional and Global leadership teams ensuring critical decisions and dependencies are communicated effectively.
- Experience in project management including UAT (User Acceptance Testing) test documentation (test plans scripts and reports) UAT execution and overall UAT management.
- Experience in post-go-live program management and developing BAU (Business-as-Usual) management systems.
- Ability to evaluate and interpret large data sets analyse and present data with meaningful insights.
- Proficient in using Tableau or similar data visualisation tools to build reports and dashboards for program tracking and performance analysis.
- A curious and creative mentality and the ability to cut through ambiguity with a practical and solutions orientated approach to problem solving.
- Confidence to make critical decisions and deliver results under tight timelines with flexibility to adapt to the challenges of a fast-paced environment.
- Experience working with SAP systems including SAP ERP SAP S/4HANA.
- Passion for improving the customer experience.
Required Experience:
Manager
Lead strategic projects through the full project lifecycle including translating business needs into requirements and testing strategies. Collaborate with key business partners to understand and amplify the Voice of the Customer. Deep dive into operational data to assess program performance identify...
Lead strategic projects through the full project lifecycle including translating business needs into requirements and testing strategies. Collaborate with key business partners to understand and amplify the Voice of the Customer. Deep dive into operational data to assess program performance identify trends and opportunities for improvement. Provide actionable recommendations to peers and leadership for impactful business and evaluate operational risks implementing contingency plans to mitigate them. Utilise SAP knowledge to lead program processes integrate systems and solve issues within the SAP environment. Support the day-to-day management of programs including performance optimisation growth and scalability issue resolution escalations and vendor and influence strategic direction in the EMEIA region and globally. Present timely strategic project and business updates to both Regional and Global leadership teams ensuring critical decisions and dependencies are communicated effectively.
- Experience in project management including UAT (User Acceptance Testing) test documentation (test plans scripts and reports) UAT execution and overall UAT management.
- Experience in post-go-live program management and developing BAU (Business-as-Usual) management systems.
- Ability to evaluate and interpret large data sets analyse and present data with meaningful insights.
- Proficient in using Tableau or similar data visualisation tools to build reports and dashboards for program tracking and performance analysis.
- A curious and creative mentality and the ability to cut through ambiguity with a practical and solutions orientated approach to problem solving.
- Confidence to make critical decisions and deliver results under tight timelines with flexibility to adapt to the challenges of a fast-paced environment.
- Experience working with SAP systems including SAP ERP SAP S/4HANA.
- Passion for improving the customer experience.
Required Experience:
Manager
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