Digital Workplace Engineer

Sunwest Bank

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profile Job Location:

Irvine, CA - USA

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

SUMMARY
The Digital Workplace Engineer delivers technical support and engineering for Sunwest Banks digital workplace
environment focusing on endpoint management user experience SharePoint patching and updates. This role
supports the transition from legacy desktop support to a modern user-centric digital workplace driving continuous
improvement and operational excellence.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Provide technical support for endpoints (Windows Mac mobile) and resolve user issues via ticketing
systems (Ivanti Jira etc.)
Support onboarding/offboarding user access and lifecycle management for internal applications and
platforms.
Engineer deploy and maintain digital workplace solutions including SharePoint Teams and Intune
MDM/Autopilot
Assist with patching updates and compliance for all endpoints.
Document procedures resolutions and best practices for digital workplace operations.
Collaborate with IT InfoSec and business teams to optimize user experience and service delivery.
Participate in cost-saving initiatives vendor management and contract reviews as needed
Ensure adherence to IT policies audit requirements and regulatory compliance (SOX GLBA BSA/AML
etc.).
Contribute to process improvement and modernization of digital workplace tools and workflows.

ADDITIONAL RESPONSIBILITIES
Demonstrate professionalism teamwork and high-quality work.
Attend required training and maintain compliance awareness.
Adhere to company policies safety regulations and all applicable laws.
Attends training and maintains a basic knowledge of procedures to ensure compliance with laws and
regulations governing financial institutions as they apply to your position and job responsibilities with an
emphasis on the BSA/AML/CIP Consumer Privacy Regulation CC Information Security Bank Protection
Act FACT-Identity Theft Information Technology and GLBA.
Additional duties as assigned as it relates to the position

SUPERVISORY RESPONSIBILITIES
This position does not have supervisory responsibilities

MINIMUM QUALIFICATIONS
2 years of experience in IT support endpoint engineering or digital workplace environments.
Familiarity with Microsoft 365 SharePoint Teams Intune and modern endpoint management.
Ability to manage multiple tasks and projects in a fast-paced environment.
Strong communication organization and problem-solving skills.

COMPETENCIES:
Adaptability Initiative Innovation Professionalism Results Orientation
PHYSICAL DEMANDS: In general the following physical demands are representative of those that must be met
by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be
made to allow differently-abled individuals to perform the essential functions of the job.
Standing walking and squatting less than fifty percent of the work shift
Required to lift move and carry up to 40 pounds
Ability to read count and write to accurately complete all documentation and reports
Must be able to see hear and speak in order to communicate with employees and other customers
Specific vision abilities include close vision distance vision peripheral vision depth perception and
ability to adjust focus
Manual dexterity required using hands to finger; handle feel and type; reach with hands and arms

WORK ENVIRONMENT: In general the following conditions of the work environment are representative of those
that an employee encounters while performing the essential functions of this job. Reasonable accommodations
may be made to allow differently-abled individuals to perform the essential functions of the job within the
environment.
The work space is clean orderly properly lighted and ventilated with the proper safety compliance
Noise levels are considered moderate
Sunwest Bank Is an Equal Opportunity Employer
Sunwest Bank works with staff members and customers without regard to race ancestry national origin sex
marital status age religion medical condition handicap disability or veteran status and to assist the Bank in
maintaining its Affirmative Action Program.
Compliance with Bank Secrecy Act laws and regulations is considered an extremely serious matter and it is
intended that Sunwest Bank through the purposeful efforts of its employees and officers are expected to make
every resolute attempt to conform to its Bank Secrecy Act Program and Procedures. Failure to comply will be
reflected in their performance review as well as in any bonus compensation programs in which they may
participate.
Attend and complete all required classroom computer-based web-based and seminar training. It is the individual
responsibility of every employee to maintain a current awareness and understanding of and to fully comply with
Sunwest Banks Code of Ethics and Conduct. Each employee is also expected to maintain an awareness of the
laws regulations internal policies and procedures that are appropriate for his/her position

SUMMARYThe Digital Workplace Engineer delivers technical support and engineering for Sunwest Banks digital workplaceenvironment focusing on endpoint management user experience SharePoint patching and updates. This rolesupports the transition from legacy desktop support to a modern user-centric digit...
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Sunwest Bank is an entrepreneurial business bank built for entrepreneurs by entrepreneurs. Find bank accounts, financing, HSA and more banking services.

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