NPI Staff Program Manager – Federal and Defense Programs

About Zscaler

Zscaler accelerates digital transformation so our customers can be more agile efficient resilient and secure. Our cloud native Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users devices and applications in any location.

Here impact in your role matters more than title and trust is built on results. We believe in transparency and value constructive honest debatewere focused on getting to the best ideas faster. We build high-performing teams that can make an impact quickly and with high quality. To do this we are building a culture of execution centered on customer obsession collaboration ownership and accountability.

We value high-impact high-accountability with a sense of urgency where youre enabled to do your best work and embrace your potential. If youre driven by purpose thrive on solving complex challenges and want to make a positive difference on a global scale we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.

We built the Zscaler architecture from the ground up as a platform that could extend to new features and services. Our Product Management team takes hold of this massive opportunity to deliver our customers a growing portfolio of never-before-seen capabilities in threat prevention visibility scalability and business enablement. Our product managers are champions of innovation with a shared vision for Zscaler and the limitless possibilities of cloud security. Join us to make your mark on the planning and product roadmap at the forefront of the worlds cloud security leader.

Were looking for an experienced NPI Staff Program Manager-Federal and Defense Programs to join our Product Management team. This role is hybrid and based in our San Jose CA office three days a to the Vice President of Product Operations & NPI you will oversee high-priority programs supporting GovCloud and IL5 cloud environments tailored for U.S. Federal and Defense customers. You will be responsible for:

• Planning and executing large-scale product development and feature launches for GovCloud and IL5 environments
• Collaborating with Product Engineering Legal Compliance and other teams to ensure successful program delivery for Federal agencies and DoD-specific missions
• Serving as the central liaison coordinating efforts from design through launch ensuring compliance with FedRAMP and IL5 standards
• Providing regular updates to leadership on program progress compliance risks and opportunities ensuring transparency and alignment

What Were Looking for (Minimum Qualifications)

• 8 years of experience in Product Operations Program Management or NPI within SaaS or cybersecurity industries
• Possess deep knowledge of FedRAMP and IL5 standards with proven expertise managing complex product introductions in Federal agencies DoD environments and GovCloud/IL5 cloud ecosystems
• Proficient in program management tools such as Jira Confluence
• U.S. citizenship is required for this position due to the nature of the customers assigned to this role
• Willing to initiate and complete Federal and Defense certification processes as required

What Will Make You Stand Out (Preferred Qualifications)

• Experience leading programs for GovCloud FedRAMP or IL5 cybersecurity initiatives for Federal and Defense agencies
• Familiarity with service delivery across design security implementation and post-deployment in secure environments like NSS or CUI

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At Zscaler we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages including:

By applying for this role you adhere to applicable laws regulations and Zscaler policies including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race color religion sex (including pregnancy or related medical conditions) age national origin sexual orientation gender identity or expression genetic information disability status protected veteran status or any other characteristic protected by federal state or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal state and local pay transparency rules.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled have long term conditions mental health conditions or sincerely held religious beliefs or who are neurodivergent or require pregnancy-related support.