Service Manager
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Job Location:
Jessup, PA - USA
Yearly Salary:
USD 80000 - 95000
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Best Line Equipment is currently seeking a Service Manager at our Jessup MD location. At Best Line Equipment we strive to incorporate leading-edge technology into our business while keeping the well-being of our employees and customers at the forefront of our operations. We believe that it takes great employees to build a great organization and were passionate about helping our people grow professionally and embrace teamwork in everything they do. Our culture is based on our corporate values and centers on job satisfaction diversity and a shared responsibility to serve the customer.
If you would enjoy the chance to make your mark with the premier equipment rental sales service and parts company who was voted Top 100 Best Places to Work in Pennsylvania for three consecutive years consider a future with Best Line Equipment.
Responsibilities:
- Responsible for recruiting a team of technicians upholding the skills and qualifications to carry out various types of services and repairs.
- Direct and coordinate activities concerned with the production and distribution of company or customer-owned equipment including equipment rentals.
- Review activity reports related to repairs rentals and other performance data to measure productivity and determine areas needing improvement.
- Manage staff prepare work schedules and approve timecards.
- Supervise technicians performance and assign specific duties to ensure that servicing and repairs are completed quickly and efficiently.
- Determine staff requirements interview hire and provide training to new and preceding employees to keep the teams skills up to date and delivering a high standard of customer service.
- Locate select and obtain rented equipment in addition to transferred equipment at different store locations.
- Ensure the highest levels of customer satisfaction by assisting customers and fulfilling customer requests as well as solving any problems by handling complaints or issuing compensation.
Requirements:
- High school diploma or equivalent preferred
- Three years experience with hydraulic and electrical systems on construction and industrial equipment.
- Excellent customer service skills.
- Valid Drivers License
- Valid DOT physical exam (or ability to obtain)
Job Type: Full-time
Benefits:
- Salaried position
- 401(k) w/ company match
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid vacation
- Paid sick time
- Vision insurance
#HP
Required Experience:
Manager
Key Skills
- Restaurant Experience
- Kitchen Experience
- Dealership Experience
- Food Safety Experience
- Management Experience
- Auto Service Management
- Maintenance
- Operations Management
- Cash Handling
- Leadership Experience
- Supervising Experience
- Automotive Service
About Company
Browse our new, used, and rental construction equipment with Pennsylvania locations. Best Line Equipment carries over 60 brands like Bobcat, Develon, JLG, Dynapac.
