Customer Service Representative in Athens French Market

Nice - France

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Location: Athens Greece
Start Date: 3/11/2025
Employment Type: Full-time

Job Description:

Cross Border Talents is looking for French-speaking Customer Service Representatives to join the support team of one of the worlds leading companies in imaging printing and optical technology.

You will assist customers across Europe with product inquiries troubleshooting and service support ensuring every interaction reflects the brands high standards for innovation and customer satisfaction.

Key Responsibilities:

Provide professional customer support via phone email and chat.
Assist customers with imaging and printing products such as cameras printers and accessories.
Perform first-level technical troubleshooting and escalate complex issues when needed.
Accurately document all customer interactions in the CRM system.
Maintain a high level of professionalism and empathy in every interaction.

Requirements:

Language: Native or C2 level in French (this position is open only to French speakers).
English: Minimum B2 level (for training and internal communication).
Technical skills: Very good understanding of tech products and troubleshooting basics.
Previous customer service or technical support experience is a plus.
Strong communication problem-solving and customer-oriented mindset.
Right to work in the EU is required (visa sponsorship not available).

Working Conditions & Benefits:

Location: Athens Greece
Schedule: Monday to Friday between 07:00 and 19:00 (rotational shifts)
Monthly Salary: 1045
Performance Bonus: Up to 100/month
Agency Costs: 2 weeks
Relocation Support: Yes
- The company covers the first 2 weeks in a hotel upon arrival.
- Assistance provided to help find affordable long-term accommodation in Athens.

Location: Athens Greece Start Date: 3/11/2025 Employment Type: Full-time Job Description: Cross Border Talents is looking for French-speaking Customer Service Representatives to join the support team of one of the worlds leading companies in imaging printing and optical technology. You will assist c...