Senior Coordinator, Business Support
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Job Location:
Bentonville, AR - USA
Monthly Salary:
$ 16 - 28
Posted on:
18 days ago
Vacancies:
1 Vacancy
Job Summary
Position Summary...
What youll do...
We are seeking a detail-oriented proactive and collaborative Support Associate to join our Waste Operations & Recycling team. This hourly position plays a critical role in ensuring timely and effective resolution of service escalations from stores clubs and distribution centers related to solid waste and recycling. The role also supports business operations through data collection reporting and continuous improvement initiativeshelping drive efficiency sustainability and operational excellence across the enterprise. Shift Information Monday Friday 10:00AM-7:00PM CST Key Responsibilities- Issue Management & Escalations:
Monitor and manage the escalation inbox and ServiceChannel (work order management system) to troubleshoot and resolve service issues related to solid waste and recycling. - Reporting & Analysis:
Review analyze and report on aging work orders missed services and other key performance indicators. Conduct data gathering and basic statistical analysis to identify trends and recommend solutions. - Collaboration & Communication:
Partner with internal teams and external vendors to ensure timely service delivery and issue resolution. Serve as the teams representative on weekly All Hands calls providing operational updates and insights. - Operational Support:
Assist in implementing new or changing processes initiatives or program rollouts. Track calendars coordinate meetings and manage expenses for leadership as needed to ensure smooth operations. - Documentation & Compliance:
Maintain accurate records of escalations resolutions and follow-ups. Ensure all processes align with company policies ethics and integrity standards. - Continuous Improvement:
Identify recurring issues and recommend process enhancements to improve service quality and reduce escalations. Support innovation and digital transformation initiatives within waste and recycling operations.
- Strong communication problem-solving and organizational skills.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
- Experience with ServiceChannel or similar work order management systems preferred.
- Proficiency in reporting tools (e.g. Excel Power BI) and comfort with data-driven analysis.
- Familiarity with waste and recycling operations or facilities management is a plus.
- Comfortable speaking in team-wide forums and presenting operational updates.
- Demonstrated commitment to Walmarts valuesrespect for the individual acting with integrity serving customers and members and striving for excellence.
- Respect the Individual:
Build strong trusting relationships and embrace diversity of people ideas and experiences. Support a culture where everyone feels seen valued and empowered to bring their best selves to work. - Act with Integrity:
Model the highest standards of ethics compliance and transparency. Foster a culture of trust accountability and inclusion while supporting Walmarts regenerative goals. - Serve Customers and Members:
Deliver results while keeping the customer and member at the center of decisions. Apply data insights and an Every Day Low Cost mindset to drive value and efficiency. - Strive for Excellence:
Continuously improve seek feedback and embrace digital tools and innovative ways of working. Demonstrate curiosity resilience and a growth mindset.
- Hourly wage range: $16.00 $28.00 (actual rate will meet or exceed local minimum wage)
- Additional premiums: $0.35 $3.00 per hour based on schedule facility season or work performed
- Medical dental and vision coverage
- 401(k) stock purchase plan and company-paid life insurance
- Paid time off (PTO/PPTO) parental leave family care leave bereavement jury duty and more
- Live Better U Walmart-paid education benefit (high school to bachelors degrees)
- Short- and long-term disability adoption and surrogacy reimbursement military leave pay and company discounts
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility see .
The hourly wage range for this position is $16.00 - $28.00* *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule facility season or specific work performed. Multiple premiums may apply if applicable criteria are met.
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Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed there are no minimum qualifications.
Minimum Qualifications: Associates degree in Business Management Logistics Computer Science or related field OR 1 years experience in operations retail project management or related area.Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed there are no preferred qualifications.
Contact Center Customer Service Microsoft OfficePrimary Location...
2608 Se J St Bentonville AR 72712 United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.Required Experience:
Senior IC
Key Skills
- Motivational Interviewing
- Marketing
- Microsoft Office
- Microsoft Access
- Ellucian
- Microsoft Outlook
- Microsoft Word
- Visio
- Detailing
- Microsoft Powerpoint
- Microsoft Excel
- Administrative Experience
About Company
Walmart started with one man. In 1962, Sam Walton began with just one store and one mission: help people save money so they could live better. As a growing global digital enterprise and with over 11,500 stores, we maintain Mr. Sam’s vision, but now, we are able to help more customers ... View more
