Program Manager United States Secret ServiceWhite House Communications Agency

Company Overview

At Motorola Solutions we believe that everything starts with our people. Were a global close-knit community united by the relentless pursuit to help keep people safer everywhere. Our critical communications video security and command center technologies support public safety agencies and enterprises alike enabling the coordination thats critical for safer communities safer schools safer hospitals and safer businesses. Connect with a career that matters and help us build a safer future.

Department Overview

Job Description

This Program Manager position has oversight over all contracts and work for the United States Secret Service as it relates to Motorola contracts. This position manages teams that provide a variety of services including and not be limited to inventory radio programming projects field work infrastructure hardware and software sustainment support maintenance and upgrades cyber security maintaining equipment and related inventories spectrum management support at NSSE events and other functions. This position also supports and oversees all contracts between Motorola and the White House Communications Agency involving communications inventory projects hardware and software and any other related services under current or future contracts. This senior leadership position holds comprehensive oversight and strategic responsibility for all contractual agreements and operational engagements between Motorola Solutions and the United States Secret Service. The role is critical in ensuring the seamless delivery of mission-critical communication solutions and services to a pivotal federal agency.

The Program Manager must be driven and a strategic leader with 10 years of experience leading large complex teams and projects. Proven ability to manage personnel cultivate positive customer relationships and administer budgets effectively. Exceptional communication problem-solving and risk management skills are essential as is the ability to build high-performing teams and deliver results-oriented leadership. Strong data analysis skills are crucial for measuring team performance and achieving customer goals.

• Education: A four-year degree is required preferably in a technical field management or leadership. Relevant experience may be substituted for the degree.

• Management & Leadership: 10 years of proven management and leadership experience in leading large systems technical service delivery or operational teams with a demonstrable track record of successful outcomes.

• Personnel Management: 10 years of experience managing personnel including hiring firing employee evaluations discipline coaching and mentoring.

• Customer Relations: 5 years of experience in positive customer relations and/or account management with demonstrable examples of high customer satisfaction ratings based on performance and service delivery.

• Financial & Budget Management: 5 years of experience in preparing administering and accurately forecasting budgets. Must demonstrate the ability to accurately hit financial milestones manage project costs and meet quarterly and annual financial targets and goals.

• Project Management: 5 years of project management experience on large complex projects including the development of schedules plans financial planning and risk mitigation. Experience must include developing related artifacts such as implementation plans and resource planning. PMP certification is preferred.

• Strategic Planning: 10 years of experience in strategic planning goal setting managing tracking and leading teams to achieve organizational goals.

Key Competencies and Skills

• Communication: Excellent oral and written communication skills are essential.

• Software Proficiency: The ability to use standard business software (e.g. Google Suite email spreadsheets scheduling software).

• Organizational & Prioritization Skills:

  • The ability to multi-task and reprioritize action items and tasks daily.

  • Ability to prioritize tasks for the team oversee and track the progress of deliverables and goals.

• Problem-Solving & Risk Management:

  • Excellent problem-solving skills.

  • The ability to identify develop implement track refine and adjust a risk mitigation plan to ensure successful outcomes while minimizing risks to programs projects and financials.

• Team Leadership: The experience skills and proven ability to form create and maintain high-performing teams.

• Results Orientation: Must possess and demonstrate results-oriented leadership and outcome-based management skills.

• Data Analysis: The ability to identify gather apply and use data to measure the performance of the team and customer goals over time.

Travel/Location:

• Must be located in the Washington DC Maryland Northern VA area and be able to attend customer meetings in Washington DC several times each week as well as meetings with the team in the same area.

Preferred Experience

• Astro experience or knowledge of ASTRO is preferred.

Other Requirements

• Must be able to pass federal background checks and any required clearances.

#LI-CC1

Target Base Salary Range: $140000 - $160000 USD

Consistent with Motorola Solutions values and applicable law we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge skills and experience. The actual offer will be based on the individual candidate.

Basic Requirements

• Bachelors Degree AND 10 years of professional experience in one of the following: team management project management or system management.
• Must be a U.S. citizen with ability to obtain necessary security clearance as required by government contract(s)

Travel Requirements

Relocation Provided

Position Type

Referral Payment Plan

Our :

• Incentive Bonus Plans

• Medical Dental Visionbenefits

• 401K with Company Match

• 10 Paid Holidays

• GenerousPaidTime Off Packages

• Employee Stock Purchase Plan

• PaidParental & Family Leave

• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion or belief sex sexual orientation gender identity national origin disability veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If youd like to join our team but feel that you dont quite meet all of the preferred skills wed still love to hear why you think youd be a great addition to our team.

Were committed to providing an inclusive and accessible recruiting experience for candidates with disabilities or other physical or mental health conditions. To request an accommodation please complete thisReasonable Accommodations Formso we can assist you.