Program Coordinator Crisis Stabilization and Resource Center
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Job Location:
Papillion, NE - USA
Monthly Salary:
Not Disclosed
Posted on:
25 days ago
Vacancies:
1 Vacancy
Job Summary
At Heartland Family Service we are committed to building a culture that is trauma informed and values and celebrates diversity and inclusion. We believe this allows for better service delivery and innovation as it encourages our employees to bring various experiences and uniqueness to the workplace.
Trauma Informed Care is an approach to engaging people with histories of trauma that recognizes the presence of trauma symptoms and acknowledges the role that trauma has played in their lives. Trauma Informed Care also acknowledges the effects ofworking with trauma survivors on our workforce and seeks to build collaborative and supportive working environments and relationships.
If you believe in our mission of creating healthy families and communities and like a fast pace collaborative and team-oriented environment then Heartland Family Service is the agency for you.
SUMMARY DESCRIPTION OF WORK
The Program Coordinator will support the Program Director and Clinical Supervisor in overseeing the Crisis Stabilization and Resource Center (CSRC) with supervisory responsibilities and key support functions for direct care program staff. The CSRC serves adults experiencing acute mental health crises and provides respite care as needed. This role requires strong decision-making direct communication skills problem-solving organization attention to detail and the ability to prioritize tasks and meet deadlines.
Compensation: between $45600 and $57689 (salary is determined by total years of relevant experience)
Work Schedule: 40 hours per week
Click to see benefits and company perks
MINIMUM QUALIFICATIONS
- Bachelors Degree or 3 or more years experience in related field in human services psychology social work sociology or a related field.
- Substance abuse and mental health experience preferred.
- Supervisory experience preferred.
- Valid drivers license/ acceptable driving record
Essential Duties and Responsibilities
Staff Supervision & Development
- Provides regular supervision training and support for all non-clinical program staff.
- Hires supervises monitors trains evaluates and develops non-clinical program staff.
- Evaluates efficiency and effectiveness of non-clinical service providers to ensure quality care.
- Develops and coordinates activities for staff program and volunteers.
- Develops maintains and oversees the staffing schedule; reviews and approves all schedule updates.
- Assists in facilitating educational participant support groups and trains staff to facilitate these groups.
Client Services & Care Coordination
- Provides direct oversight of admissions coordinating with clinical staff referral and funding sources.
- Oversee client intake care and discharge ensuring documentation is complete accurate in the EHR and compliant with billing requirements.
- Networks and collaborates with community providers and agency programs to assist clients in accessing resources.
- Works as part of a team to provide trauma-informed care to clients.
- Documents client activity progress and needs per established procedures.
Program Operations & Quality Assurance
- Participates in program quality improvement teams and workgroups guides implementation of projects policies and initiatives.
- Ensures staff are compliant with all required trainings.
- Collects and monitors data needed for reports.
- Updates develops and completes program forms.
- Monitors and manages deadlines for reports projects and tasks.
- Monitors inventory of supplies food training materials furnishings and outdoor equipment.
Availability & Support
- Work schedule provides variability to ensure more support for evening and overnight shifts.
- Provides shift coverage including evenings and weekends when no staff or on-call coverage is available.
- Performs other program-related duties as assigned.
Professional Standards
- Displays a courteous and caring attitude to clients staff volunteers and visitors.
- Cooperates and collaborates with program staff volunteers and other agency departments.
- Is dependable and punctual with scheduling and attendance.
- Abides by all program and agency procedures policies and requirements.
- Creates maintains and shares (as appropriate) a dynamic self-care plan.
- Essential functions of this job are to be performed on the companys physical work site.
Required Experience:
IC
Key Skills
- Project / Program Management
- Program Management
- Developmental Disabilities Experience
- Organizational skills
- Data Collection
- Meeting Facilitation
- Utilization Review
- Administrative Experience
- Program Development
- Public Speaking
- Supervising Experience
- Social Work
About Company
Founded in Omaha in 1875, Heartland Family Service connected with nearly 153,000 individuals and families through direct services, advocacy, education, and outreach last year, from 20 locations in east central Nebraska and southwest Iowa. Our services provide critical human services t ... View more
