IT Field Support Specialist I

Columbia, IN - USA

Monthly Salary: Not Disclosed

Posted on: 21 days ago

Vacancies: 1 Vacancy

Job Summary

IT Field Support Specialists needed in Columbia MD!

TS/SCI with active polygraph required!
Hours: M-F 10 am-6 pm

Are you ready to make a meaningful impact with a company that values your technical ambition
Join us and experience a company where your contributions truly make a difference!

The Hardware Technician I provides Tier 2 and 3 on-site and remote supports for computer workstations servers printers peripherals and teleconferencing equipment. Conducts site surveys; assesses and documents current site configuration and user requirements. Analyzes existing requirements and prepares specifications for hardware acquisitions. Develops hardware installation schedules. Prepares drawings documenting configuration changes at each site. Prepares site installation and test reports. Trains site personnel in the proper use of hardware. Builds specialized interconnecting cables.

-Troubleshoot repair and test computer workstations servers printers peripherals and teleconferencing equipment

- Install and configure computer workstations servers printers peripherals and teleconferencing equipment and associated cabling

-Maintain government and/or vendor-manufactured fiber optic modems multiplexer fiber optic/Ethernet cables & telephone systems

-Follow standard operating procedures for the Connectivity Operations Team including the use of ticketing systems and documentation

-Support network upgrade projects or initiatives

-Support end-user connectivity needs

Required Skills Experience and Education for Level I:
Minimum education and experience level: High school/GED and a minimum of four (4) years of experience. Equivalent education and experience: Associate degree and two (2) years of experience.
Must be a US CITIZEN.
Must have an IAT level I certification or higher!A CE NET CE SSCP
Able to lift up to 50 pounds. Significant lifting carrying pushing and/or pulling; some stooping kneeling crouching and/or crawling; periodic work in tight areas.

REQUIRED:The individual to be able to drive an ATT vehicle.

Highly skilled in installing repairing and troubleshooting computer hardware and peripherals. Well-versed in installing windows software applications antivirus and patches
Demonstrated ability to read and understand technical manuals and schematics
Expertise in Microsoft Office Applications (Word Excel PowerPoint and Access)
Able to manage time and priorities effectively
Able to work efficiently with minimal supervision
Proficient in working with end-users remotely
Demonstrated expertise in Microsoft Windows 7 and 10
Familiar with Active Directory security and policies
Excellent analytical and problem-solving skills
Outstanding communication skills to relate with team members and support workers
Must be able to lift 50lbs.
Must be able to drive a company vehicle.
Must be available to work some 8-hour shift between the hours of 6 am-6 pm as determined by management.

Can also apply to send resume to

Approximate Salary Range: $48000 - $52700
A variety of factors impact the final salary offered including but not limited to geographic location contract labor categories and wage rates relevant work experience specialized skills and competencies education and certifications.

401(k) with 6% company match - VESTS IMMEDIATELY
Medical Insurance (with HSA and HRA options)
Dental and Vision Insurance
Life and Disability Insurance
Complimentary Identity Theft Protection
Tuition/Certification Reimbursement
Paid Time Off
Referral bonuses
And more!

At Flash Technology Group we truly care about our team offering flexibility for a balanced life competitive compensation and a robust benefits package that supports you and your family. We prioritize well-being with premium healthcare financial and family support retirement planning and ongoing learning. Were committed to your growth and happiness!

Flash Technology Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex pregnancy sexual orientation gender identity age national origin disability protected veteran status or any other protected characteristic.

Required Experience:

IT Field Support Specialists needed in Columbia MD!TS/SCI with active polygraph required!Hours: M-F 10 am-6 pmAre you ready to make a meaningful impact with a company that values your technical ambitionJoin us and experience a company where your contributions truly make a difference!The Hardware Tec...