MIS Executive ( Durg)
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
MIS (Management Information System) job description involves managing an organizations information systems to support decision-making through data analysis reporting and system maintenance. Key duties include creating regular and custom reports monitoring real-time data ensuring data accuracy and collaborating with other departments to meet business needs. An ideal candidate needs strong analytical technical and problem-solving skills along with proficiency in tools like Excel SQL and data visualization software.
Core responsibilities
Data analysis and reporting: Analyze data to identify trends create performance reports (daily weekly monthly) and present findings to management.
System management: Oversee the maintenance and efficiency of MIS systems ensuring data integrity and accuracy.
Performance monitoring: Track and analyze key performance indicators (KPIs) such as call volume agent productivity and service level agreements (SLAs).
Project management: Lead projects related to information systems which can include setting timelines managing resources and facilitating communication.
Technical support and guidance: Provide technical expertise on business information systems and stay updated on new technologies.
Process improvement: Identify and implement improvements to existing systems and processes often by automating repetitive tasks using tools like macros or VBA.
Required skills and qualifications
Technical: Proficiency in data analysis and visualization tools (e.g. Tableau Power BI) strong SQL and advanced Excel skills and a solid understanding of database management.
Analytical: Strong analytical and problem-solving abilities to interpret data and generate meaningful insights.
Communication: Excellent communication skills for presenting findings and collaborating with cross-functional teams from operations to upper management.
Leadership: Ability to lead and motivate teams manage projects and guide staff on system best practices.
Education: Typically requires a bachelors degree in computer science IT or a related field.
How the role supports the business
Informed decision-making: Provides management with accurate timely data and insights to make strategic decisions.
Operational efficiency: Helps ensure the companys information systems run smoothly and efficiently.
Strategic planning: Develops forecasts and trend analyses to assist with future planning and resource allocation.
Performance improvement: Identifies areas for improvement by analyzing performance data and working with relevant teams.
Required Skills:
Assistant
Company Industry
IT Services and IT Consulting
Key Skills
- Microsoft Office
- Communication skills
- Microsoft Excel
