Senior Commercial General Liability Adjuster

Itasca, IL - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

This is a hybrid role (2 days in office/3 days remote) in either Worcester MA Itasca IL Syracus NY Howell MI Southfield MI or Richmond VA. You must live or be willing to live in any of these locations to be considered.

Position Overview:

Were seeking an experienced Claims Specialist to manage a portfolio of complex commercial liability cases. This individual will serve as a key point of contact for policyholders agents and risk managershandling every aspect of the claims process from investigation to resolution. The role requires sound judgment strong analytical ability and technical expertise across multiple jurisdictions.

Key Responsibilities:

Obtain and maintain required state adjuster licenses and continuing education credits.
Manage complex commercial liability claims with moderate to high exposure.
Conduct detailed investigations including direct phone contact with involved parties.
Apply independent judgment and discretion in evaluating and resolving claims.
Review coverage interpretations and craft comprehensive coverage position letters.
Detect and assess potentially fraudulent claims.
Provide expert-level knowledge of industry products policies and standards.
Review contracts and leases to identify potential risk transfer opportunities.
Lead negotiations and settlements while maintaining professional relationships.
Represent the company during mediations arbitrations or small claims hearings.
Mentor and provide technical guidance to junior adjusters as needed.
Maintain accuracy confidentiality and productivity throughout the claims process.
Contribute innovative solutions and approaches to complex claim issues.

Qualifications & Experience:

Bachelors degree or equivalent professional experience; industry designations preferred.
410 years of experience handling Commercial General Liability claims.
Strong decision-making skills and the ability to work independently.
Excellent written and verbal communication abilities.
Skilled in negotiation and conflict resolution with both internal and external stakeholders.
Proven analytical and critical thinking capabilities.
Adept at managing multiple priorities and deadlines in a fast-paced environment.
Team-oriented mindset with the ability to foster collaboration.
Knowledge of relevant laws statutes and case precedents.
Proficiency with Microsoft Office (Word Excel Outlook) and claims management platforms (e.g. CSS PMS CMX).
Comfortable working in a digital/paperless environment.

Benefits:

Comprehensive medical dental and vision coverage
Life and disability insurance
401(k) with employer match
Paid time off and company holidays
Tuition reimbursement
Flexible work options
Cultural Awareness Day supporting inclusion diversity and equity
On-site health and wellness center (Worcester location only)

This is an excellent opportunity for a seasoned claims professional seeking autonomy growth and a supportive work culture within a reputable organization.

Position Overview:

Key Responsibilities:

Obtain and maintain required state adjuster licenses and continuing education credits.
Manage complex commercial liability claims with moderate to high exposure.
Conduct detailed investigations including direct phone contact with involved parties.
Apply independent judgment and discretion in evaluating and resolving claims.
Review coverage interpretations and craft comprehensive coverage position letters.
Detect and assess potentially fraudulent claims.
Provide expert-level knowledge of industry products policies and standards.
Review contracts and leases to identify potential risk transfer opportunities.
Lead negotiations and settlements while maintaining professional relationships.
Represent the company during mediations arbitrations or small claims hearings.
Mentor and provide technical guidance to junior adjusters as needed.
Maintain accuracy confidentiality and productivity throughout the claims process.
Contribute innovative solutions and approaches to complex claim issues.

Qualifications & Experience:

Bachelors degree or equivalent professional experience; industry designations preferred.
410 years of experience handling Commercial General Liability claims.
Strong decision-making skills and the ability to work independently.
Excellent written and verbal communication abilities.
Skilled in negotiation and conflict resolution with both internal and external stakeholders.
Proven analytical and critical thinking capabilities.
Adept at managing multiple priorities and deadlines in a fast-paced environment.
Team-oriented mindset with the ability to foster collaboration.
Knowledge of relevant laws statutes and case precedents.
Proficiency with Microsoft Office (Word Excel Outlook) and claims management platforms (e.g. CSS PMS CMX).
Comfortable working in a digital/paperless environment.

Benefits:

Comprehensive medical dental and vision coverage
Life and disability insurance
401(k) with employer match
Paid time off and company holidays
Tuition reimbursement
Flexible work options
Cultural Awareness Day supporting inclusion diversity and equity
On-site health and wellness center (Worcester location only)

This is an excellent opportunity for a seasoned claims professional seeking autonomy growth and a supportive work culture within a reputable organization.