Sr Customer Quality Engineer

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profile Job Location:

Guarulhos - Brazil

profile Monthly Salary: Not Disclosed
Posted on: 25-10-2025
Vacancies: 1 Vacancy

Job Summary

Description

Main Responsibilities:

  • Coordinate the communication of product process and supplier changes to customers through meetings with the customer and departments involved;
  • Ensure responses to customers by obtaining an appropriate action plan for Quality issues; Lead RCCA (8D) meetings involving customer nonconformity notifications;
  • Evaluate and approve with the finance team the non-quality costs in the customers plant;
  • Lead customer visits to our plant by coordinating the activities involved;
  • Maintain the database on defects and failures (SAP) through constant updating of information;
  • Participate in the development of new products through the representation of quality in relevant meetings;
  • Provide correct customer reimbursement through the distribution and approval of invoices and customer debts to the responsible departments;
  • Support Quality team with information direction and recommendations;
  • Support the customers through scheduled visits and technical support
  • Support the team in the development of new products;
  • Support to arrange preparation of PAPPs / ODTs documentation for customer submission;
  • Assist customers in the areas of Quality through scheduled visits and technical support;
  • Achieve good relationship with customer representatives;

Qualifications:

  • Bachelors Degree in Mechanical or Production Engineering;
  • Knowledge in IATF16949 ISO14001 ISO50001 ISO45001; VDA 6.3;
  • Experience in Quality area preferably in the automotive industry and its practices;
  • Advanced English

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A supportive and inclusive work environment.
  • The chance to make a significant impact on the companys success



Required Experience:

Senior IC

DescriptionMain Responsibilities:Coordinate the communication of product process and supplier changes to customers through meetings with the customer and departments involved;Ensure responses to customers by obtaining an appropriate action plan for Quality issues; Lead RCCA (8D) meetings involving c...
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Key Skills

  • Debugging
  • Remote Access Software
  • IT Service Management
  • IOS
  • Multithreading
  • VPN
  • Neo4j
  • FISMA
  • SSO
  • Github
  • Google Suite
  • Troubleshooting

About Company

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Garrett is a cutting-edge technology leader delivering differentiated solutions for emission reduction and energy efficiency. We are passionate about innovating for mobility and beyond. With a nearly 70-year legacy, we serve customer worldwide with passenger vehicle, commercial vehicl ... View more

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