Estágio em Customer and Partner Experience (ISR VARPublic Sector)

Description -

Support the Inside Sales Representative (ISR) team dedicated to the VAR and Public Sector Route-to-Market (RTM) in Brazil. This internship offers hands-on experience in sales operations customer engagement and digital tools contributing to the efficiency and scalability of HPs indirect sales channels.

Responsibilities: Assist in managing customer requests including quote generation deal creation and order tracking.
- Support ISR team in maintaining and updating parnter portals with accurate product pricing and customer data.
- Help coordinate with PBMs/BDMs Pre-Sales CSR and Bid Desk to resolve customer issues and ensure SLA compliance.
- Participate in meetings with customers and internal stakeholders to follow up on operational tasks and escalations.
- Contribute to the documentation and improvement of ISR workflows especially for government contracts and VAR-specific processes.
- Monitor and report on key operational metrics and identify areas for process optimization

Education :

Currently pursuing a degree in Business Administration Marketing Engineering or related fields.

Knowledges and Skill:

Strong organizational and communication skills.
- Proficiency in Microsoft Excel; familiarity with Dynamics Salesforce or SAP is a plus.
- Interest in public sector operations sales support and partner ecosystems.
- Effective communication collaborative mindset and teamwork skills in cross-functional environments.
- Effective english communication skills. Spanish is a plus.

Job -

Schedule -

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Equal Opportunity Employer (EEO) -

HP Inc. provides equal employment opportunity to all employees and prospective employees without regard to race color religion sex national origin ancestry citizenship sexual orientation age disability or status as a protected veteran marital status familial status physical or mental disability medical condition pregnancy genetic predisposition or carrier status uniformed service status political affiliation or any other characteristic protected by applicable national federal state and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information review HPsEEO Policy or read about your rights as an applicant under the law here: Know Your Rights: Workplace Discrimination is Illegal