Address: 1600 W Monroe St. Phoenix AZ 85007

Salary: $80960 per year

Grade: 28

Closing Date: Until closed

The IT Project Manager Senior coordinates and completes medium- to large-sized projects with varying complexity that span across one or more business units including the planning design and implementation. This role works closely with key stakeholders to ensure project results meet required quality deliverables within the specified constraints of time and cost and that achieve the benefits defined in the business case. Additionally this role has overall responsibility for managing scope cost schedule internal staffing and outside vendors and contractual deliverables. This position manages all aspects of the project to include organizing resources creating schedules setting deadlines assigning responsibilities monitoring progress and adhering to SDLC control guidelines throughout the full systems development lifecycle. It also resolves issues mitigates risks and processes project change requests all toward ensuring project completion on-time and within budget. This role builds and maintains effective working relationships with team members vendors and other departments involved in the projects.

Supervision:
This position does not have direct reports.

This position is available for remote work on a full-time basis within Arizona (including virtual office arrangements).

The State of Arizona strives for a work culture that affords employees flexibility autonomy and trust. Across our many agencies boards and commissions many State employees participate in the States Remote Work Program and are able to work remotely in their homes in offices and in hoteling spaces. All work including remote work should be performed within Arizona unless an exception is properly authorized in advance.

Stakeholder Management
-Establishes effective working relationships with client teams
-Manages client expectations against commitments and agreed project scope and budgets
-Coordinates and owns governance meetings with clients typically a weekly project meeting.

Project Documentation
Develops and maintains project plans requirements metrics business and functional process documentation actions and minutes both internal and external risks and issues logs regularly updates task status on project tools and reports any escalations to the CIO.

Project Management
-Leads cross-functional teams through the full project lifecycle ensuring delivery of projects on time within scope and budget
-Create and maintain comprehensive project documentation including charters schedules RACI matrices and post-mortem reviews
-Plans and facilitates meetings for diverse stakeholders including senior management business experts and technical staff; and coordinates work teams to ensure project milestones are met
-Ensures policies and security practices are integrated into project planning and execution
-Coordinates with the IT team to facilitate implementation and coordinates upgrades
-Coordinates QA within the project team as needed
-Coordinates and tracks project helpdesk tickets
-Maintains change management process
-Monitors and audits project milestones assesses variances and quality objectives from the project plan
-Coordinates communications between business experts developers testers and other stakeholders to resolve issues and document solutions
-Manages project risks issues and change requests to support project success
-Resolves or assists in the resolution of conflicts within and between projects or functional areas
-Conducts analysis and produces various reports as needed for the project
-Maintains and tracks progress in Azure DevOps Boards
-Supports organizational change management (OCM) efforts by communicating effectively with stakeholders managing resistance and preparing users for technology changes
-Assists in specification writing designing and implementing project management templates forms processes and tools to be used within the organization.

Agency/Department Compliance & Continuous Improvement
-Remains current on all laws regulations policies and best practices related to taxation through regular engagement in activities such as: self-directed research conferring with other practitioners and technical experts; subscriptions to regulatory/legal/industry newsletters and briefs; membership industry associations and attendance at meetings/events; and or participation in training and others continuing education opportunities.
-Actively contributes to team and individual effectiveness through the following: -
-Attends staff meetings and huddles of work unit or district; and may cascade and track information as indicated.
-Completes all required training in a timely manner.
-Participates in assigned work teams as appropriate.
-May complete periodic metrics projects huddle boards and reports as requested.
-Prepares for and actively participates in 1:1 coaching with supervisor
-Maximizes work processes and deliverables through lean principles within the Arizona Management System (AMS); and provides recommendations for process improvement and engages in continuous improvement efforts as assigned.

Other duties as assigned

-Any combination that meets the knowledge skills and abilities (KSA); typical ways KSAs are obtained may include but are not limited to: a relevant degree from an accredited college or university such as Bachelors Degree (e.g. B.A.) training coursework and work experience relevant to the assignment
-Minimum of five years of previous IT project management experience with at least three years in Agile/Scrum environments
-Minimum of three years of experience working on large-scale technology projects.

Licenses & Certifications
None

Knowledge/Understanding
-Working knowledge of Project management Institute (PMI) Project Lifecycle methodologies including Waterfall Hybrid and Agile
-Theoretical and practical aspects of project management
-Project Management Body of Knowledge (PMBOK)

Skills
-Strong verbal written and listening communication skills to include communicating clearly effectively tactfully and patiently to a diverse population toward building strong relationships inside and outside the organization
-Strong technical writing skills
-Excellent interpersonal skills and positive demeanor with the ability to build rapport and garner trust with others
-Strong public speaking and presentation skills
-Strong organization and time management skills with the ability to manage multiple projects simultaneously and work in high-pressure situations
-Proficient in Project Management Standards (i.e. Project Management Institute (PMI)) common in project management methodology
-Proficient in the use of a PC in a Windows environment; in the use of the Internet; in the use of MS Office Applications such as Outlook Word and Excel PowerPoint; and in the use of Google Suite applications such as Gmail Sheets Docs and Drive.
-Expert level proficient in the use of project management applications (i.e. MS Project MS Azure DevOps or similar)

Abilities
-Ability to clear a comprehensive background and clearance process that includes an Arizona tax compliance verification and a criminal background check through the FBI via level one fingerprint clearance through the Arizona Department of Public Safety
-Ability to effectively interact and work with internal and external organizations (i.e. vendors/partners Federal/State/Local government agencies
-Ability to manage projects using repeatable standards and practices as well as defining new approaches as appropriate
-Ability to work independently collaboratively as part of a team and to lead others without positional authority
-Ability to understand and solve problems by applying intermediate analytical skills to include collecting all the relevant information and data needed to address the problem; organizing classifying and synthesizing the data into fundamental issues/artifacts; from the information identifying the most probable causes of the problem; reducing the information down into manageable components; identifying the logical outcomes from the analyses of the data collected; and identifying the options and solutions for addressing the problems analyzed
-Ability to create and interpret business processes and business data modeling for program adoption business process automation system-to-system integration and data conversions
-Ability to solicit receive and synthesize feedback and adjust plans accordingly
-Willingness and ability to embody ADORs core values of Do the Right Thing Commit to Excellence and Care About One Another

Additional Job Demands
-In the course of performing the essential duties one must be able to exert up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently and/or a negligible amount of force constantly to move objects.
-No substantial exposure to adverse environmental conditions (such as in typical office or administrative work.)

-Bachelors Degree in Information Technology Computer Science or a related field
-Arizona State Project Management Certification
-Project Management Professional (PMP)
-Previous experience working in government public sector or regulated environments

The final candidate will be required to abide by the the following pre-employment checks:
-Employment Verification and Reference Checks
-State and Federal Criminal Background Check including fingerprinting
-Arizona Tax Filing Records Check
-If applicable ASEDRA Authorized Driver Identification Check

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business then the following requirements apply:Drivers License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The State of Arizona provides a world class comprehensive benefits package including:
-Paid time off for holidays sick days annual leave military leave bereavement leave and civic duty leave
-Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
-A robust and affordable insurance plan that includes medical dental vision life insurance short-term and long-term disability options.
-Higher education discounts for State employees and tuition reimbursement up to $5250 per fiscal year available to seek further career advancement or certification in Continuing Professional Education.
-Work-life balance and additional options for life betterment such as the Infant at Work Program State Wellness Program Public Transit Discounts Alternate Work Schedules and Telework opportunities.

By providing the option of a full-time or part-time remote work schedule employees enjoy improved work/life balance report higher job satisfaction and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot programhere. For a complete list of benefits provided by The State of Arizona please visit our benefits page

Top ranked Arizona State Retirement System (ASRS) provides 100% employer matched contributions (enrollment eligibility will be effective after 27 weeks of State employment). ASRS provides a lifelong benefit based on years of service earned or worked and your ending salary. Learn more about ASRS at: Us:

If you have any questions need assistance or would like to request a reasonable accommodation please contact the ADOR Talent Team at


*The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.