Job Description Summary
#LI-Remote
This is a field-based and remote opportunity supporting a sales team in an assigned geography.
Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible to you.
Company will not sponsor visas for this position.
The Area Business Leader (ABL) is an enterprise thinker responsible for directing a team of Territory Account Specialists in the delivery of tailored customer experiences based on account and Health Care Provider (HCP) needs and clinical dialogue that compels the customer to act on behalf of their patients to generate demand in the relevant area. Through regular face-to-face in-field interactions the Area Business Leader mentors their team to work cross-functionally with Healthcare Providers Key Accounts and Systems of Care (SoC) to identify shared priorities deliver clinical value and provide Novartis resource messaging in a patient-centered approach thereby establishing Novartis as a preferred customer partner. The Area Business Leader instills a culture of high-performance and accountability that encourages and motivates their team to complete the brand strategy and tactics.
Job Description
Key Responsibilities:
- Recruit develop retain mentor and lead a diverse team of individuals to successfully deliver on strategic sales objectives and establish a cadence of accountability for the team communicating and supervising KPIs and engaging all levels of performance on the team.
- Models the way for all associates by encouraging a shared vision communicating clear expectations promoting an environment of accountability enabling others to act and optimizing or advancing processes by challenging the status quo.
- Monitor and mentor to ensure Territory Account Specialists are effective orchestrators of the total account call by coordinating the deployment resources to efficiently plan communicate and follow through to ensure customer needs are met with vitality.
- Develop implement and cultivate a customer-centric business plan in collaboration with both customer engagement and cross-functional partners to optimize customer experience and product demand.
- Serve as a member of the regional leadership team that is proactively supplying to the development of overall regional goals business execution team development and culture.
- Embed a hard-working customer-centric culture where teams are engaged business owners that take effective results-oriented action. The Area Business Leader champions an environment where team members are encouraged to speak up solve problems collaborate experiment and fail forward.
- Possess in-depth knowledge in the areas of clinical access and reimbursement eye for business territory management and appropriate use of omni-channel marketing tools to effectively develop and mentor members of the team during regular field contacts and one-on-one mentor sessions.
- Leverage analytics platforms to advise decisions and identify areas of risk and opportunity to ensure the Territory Account Specialists are deploying resources like strategic face-to-face meetings omni-channel resources total office calls and cross-functional partners.
Essential Requirements:
- Bachelors degree required from 4-year college or university.
- Experience (see leveling guidelines below) in pharmaceutical biotech healthcare or similarly structured industries with large geographically dispersed sales teams. We also welcome candidates from other complex sales environments such as medical devices diagnostics life sciences services insurance consumer health or B2B sectors especially where strong field leadership and customer engagement are central to success. Internal Sales Associates are eligible if successfully completed Novartis Emerging Leaders Development Program (ELDP) or 2 years of pharmaceutical/biotech sales management experience within the last two years prior to joining the company.
- 2 years experience as a first-line sales manager with strong demonstrated strategic thinking and enterprise mindset (e.g. including but not limited to brand management market access account leadership experience).
- Demonstrated leadership experience in sophisticated selling environments (including but not limited to pharmaceutical biotech healthcare or similarly structured industries physician managed markets and/or limited physical access accounts) with shown success (e.g. sales awards top third ranking successful performance ratings etc.).
- Proven track-record of attracting developing and retaining diverse talent and building high-performing teams. Proven track record of driving sales performance leading cross-functional teams and executing strategy in matrixed multi-regional environments.
- Experience managing field organizations through change innovation or growth is highly valued.
- Candidate must reside within territory or within a reasonable daily commuting distance of 100 miles from the territory border. Ability to travel 60-80% over a broad geography is required with the ability to drive and/or fly within the territory. Must have a valid drivers license.
Desirable Requirements:
- Experience & success leading sales teams in promotion to large practices hospitals IDNs & SoC customers with an understanding of reimbursement for both the out-patient (payer) and in-patient (Diagnosis Related Group Medicare).
Leveling Guidelines: The position will be filled at a level commensurate with experience.
Area Business Leader I:
- 2 years experience as a first-line sales manager with strong demonstrated strategic thinking and enterprise mindset (e.g. brand management market access/account leadership experience) in pharmaceutical biotech healthcare medical devices diagnostics life sciences services insurance consumer health B2B sectors or similarly structured industries with large geographically dispersed sales teams.
Area Business Leader II:
- 4 years experience as a first-line sales manager with strong demonstrated strategic thinking and enterprise mindset (e.g. brand management market access/account leadership experience) in pharmaceutical biotech healthcare medical devices diagnostics life sciences services insurance consumer health B2B sectors or similarly structured industries with large geographically dispersed sales teams.
Senior Area Business Leader:
- 8 years experience as a first-line sales manager with strong demonstrated strategic thinking and enterprise mindset (e.g. brand management market access/account leadership experience) in pharmaceutical biotech healthcare medical devices diagnostics life sciences services insurance consumer health B2B sectors or similarly structured industries with large geographically dispersed sales teams.
Driving is an Essential Function of this Role: Meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role you must have a fully valid and unrestricted drivers license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving.
COVID-19 Vaccine Policy (customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time employees working in customer-facing roles must adhere to and comply with customers (such as hospitals physician offices etc.) credentialing guidelines which may require vaccination. As required by applicable law Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to .
For Field Roles with a Dedicated Training Period: The individual hired for this role will be required to successfully complete certain initial training including home study eight (8) or fewer hours per day and forty (40) or fewer hours per week.
Novartis Compensation Summary:
The salary for this position is expected to range between:
- Area Business Leader I: $138600 and $257400 per year
- Area Business Leader II: $138600 and $257400 per year
- Senior Area Business Leader: $160300 and $297700 per year
The final salary offered is determined based on factors like but not limited to relevant skills and experience and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors.
Your compensation will include a performance-based cash incentive and depending on the level of the role eligibility to be considered for annual equity awards.
US-based eligible employees will receive a comprehensive benefits package that includes health life and disability benefits a 401(k) with company contribution and match and a variety of other addition employees are eligible for a generous time off package including vacation personal days holidays and other leaves.
EEO Statement:
The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment hiring training promotion or other employment practices for reasons of race color religion sex national origin age sexual orientation gender identity or expression marital or veteran status disability or any other legally protected status.
Accessibility and reasonable accommodations
The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If because of a medical condition or disability you need a reasonable accommodation for any part of the application process or to perform the essential functions of a position please send an e-mail to or call 1 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
Salary Range
$138600.00 - $257400.00
Skills Desired