Field Services Engineer Minnesota
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Job Location:
Savage, MN - USA
Hourly Salary:
$ 18 - 32
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported then Associated Bank may be the right place for you.
Associated Bank requires you to directly represent yourself and your own experiences during the recruiting and hiring process. Associated Bank conducts a thorough background check on all new hires.
This Field Services Engineer position participates in the planning organizing installation relocation and maintenance of computer systems peripherals communications data circuits network hardware technology kiosks digital signage ATMs IP telephones and related equipment. This role will also provide superior hardware installation configuration maintenance and software support services.Role Summary
As a Field Service Engineer at Associated Bank youll be the hands-on expert ensuring our technology and hardware run seamlessly across the organization. Youll support colleagues by resolving hardware issues managing equipment deployments and maintaining IT standards that keep our teams productive. This role offers the opportunity to work across diverse technologies collaborate with multiple teams and grow your technical and customer service skills.
Key Accountabilities
Respond to on-site service requests and resolve hardware issues efficiently using company-provided tools and parts.
Troubleshoot and repair laptops desktops and other IT hardware to maintain high performance and reliability.
Manage laptop deployments returns and configuration requests to support colleague transitions.
Diagnose computer and IP phone connectivity issues to determine network software or hardware root causes.
Execute project requests for equipment installation removal or relocation ensuring feasibility and cost-effectiveness.
Collaborate with IT and training teams to develop and maintain accurate hardware documentation and procedures.
Perform preventive maintenance inventory audits and data updates to keep IT assets accurate and operational.
Support executive meetings and events by providing A/V and laptop setup and troubleshooting.
Required
Associates degree in Computer Servicing Network Servicing Electrotechnical Technology Technical Writing or equivalent experience
2 years in PC laptop server and printer troubleshooting and repair
Experience with Microsoft Windows 10/11 Server 2012 and Microsoft Office Suite
Knowledge of IP telephone servicing and Cat5eCat6 network cabling
Reliable transportation and valid drivers license
Preferred
4 years in advanced hardware troubleshooting and repair
Experience with Cisco networking hardware and Apple devices
Technical writing and documentation experience
HP Data Card and Lexmark Service certifications (or ability to obtain within one year)
Why Youll Love Working Here
At Associated Bank youll be part of a supportive and collaborative culture that values innovation learning and community. Youll gain hands-on experience with a range of technologies while helping our teams deliver exceptional service. We invest in your professional growth through training and certification opportunities. Apply today to make an impact and grow your career with us!
In addition to core traditional benefits we take pride in offering benefits for every stage of life.
Retirement savings including both 401(k) and Pension plans.
Paid time off to volunteer in your community.
Opportunities to connect with others through our diversity-focusedColleague Resource Groups.
Competitive salaries with professional development and advancement opportunities.
Bonus benefits including well-being programs and incentives parental leaveanemployee stock purchase plan military benefits and much more.
Personal banking loan investmentand insurance benefits.
Associated Bank serves more than 120 communities throughout Wisconsin Illinois Minnesota and Missouri and we consider our colleagues critical to our continued success. See why our colleagues continually vote us a best place to work in the our community onFacebookLinkedInandX.
Compliance Statement
Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race religion color sex national origin age sexual orientation gender identity disability or veteran status among other factors.
Fully complies with all applicable enterprise policies and procedures. Acts in compliance with all applicable laws and regulations as outlined in training materials including but not limited to Bank Secrecy Act. Responsible for reporting suspicious activity to Financial Intelligence. Responsible to report all customer complaints as prescribed and procedure violations to management or HR.
Responsible to report ethical concerns as needed to Associated Banks anonymous Ethics Hotline.
Associated Bank provides additional assistance throughout the application interview and hiring process. Please contactif you need an accommodation at any time during the process.
Associated Banc-Corp participates in the E-Verify Program. E-Verify NoticeEnglish or Spanish. Know Your Right to WorkEnglishorSpanish.
Associated Bank isPay Transparencycompliant.
The pay range represents anticipated base pay for this role. Actual pay may vary based on factors including but not limited to work location skills experience education and qualifications for the role.
$18.75 - $32.14 per hour
Key Skills
- Active Directory
- Technical Documentation
- Windows
- On-Site Support
- Test Equipment
- Linux
- Internet
- Preventive Maintenance
- Technical Assistance
- Troubleshoot
- Problem Resolution
- Setup
- hardware
- Technical Support
- UNIX
About Company
Get your checking account, savings account, or loan at Associated Bank. Online bill pay, online banking, overdraft protection, and more. 24/7/365 customer care.
