Director, Field Service Engineer (M6)

Boise, ID - USA

Monthly Salary: $ 160000 - 220000

Posted on: 8 hours ago

Vacancies: 1 Vacancy

Job Summary

Who We Are

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips the brains of devices we use every day. As the foundation of the global electronics industry Applied enables the exciting technologies that literally connect our world like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology join us to deliver material innovation that changes the world.

What We Offer

Salary:

$160000.00 - $220000.00

Location:

BoiseID

Youll benefit from a supportive work culture that encourages you to learn develop and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possiblewhile learning every day in a supportive leading global company. Visit our Careers website to learn more.

At Applied Materials we care about the health and wellbeing of our employees. Were committed to providing programs and support that encourage personal and professional growth and care for you at work at home or wherever you may go. Learn more about our benefits.

Key Responsibilities

Directs and is responsible for all business issues across account site including customer satisfaction P&L budget management.
Anticipates future customer needs and directs the delivery of customer service commitments and development of and the implementation of solutions to customers high value problems.
Is the primary interface to the site account on all operational and service commitments. Owns the overall site responsibility for customer satisfaction. Interfaces with internal and external customers on business and operational issues involving the companys service commitments.
Ensures that the site maintains a workforce with the requisite skills and capabilities to meet current and future customer service requirements. Is responsible for individual and employee development and employee satisfaction.
Works with senior business group management team to ensure that such programs strategies and processes address high value problems for the Business Unit and are aligned with the organizations direction.
Provides approval guidelines and leadership to reporting managers in the area of long-term program strategy and process design.
Defines performance metrics and reports on the sites progress against business unit and account specific goals.

Functional Knowledge

Demonstrates broad and comprehensive understanding of different systems theories and practices

Business Expertise

Applies broad industry and commercial awareness to drive financial and operational performance across business unit department or sub-functions

Leadership

Leads through subordinate managers of managers; executes segment/functional business plans and contributes to the development of segment/functional strategy

Problem Solving

Directs the resolution of highly complex or unusual business problems applying advanced analytical thought and judgment

Impact

Guided by segment/functional strategy impacts results of a department business unit or sub-function or facilitates the work done by other segments/functions by providing support to impact the business

Interpersonal Skills

Negotiates and influences the opinions of others at the senior executive level and in external organizations; exercises sensitivity to the audience

Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials core values.

Additional Information

Time Type:

Full time

Employee Type:

Assignee / Regular

Travel:

Yes 25% of the Time

Relocation Eligible:

Yes

The salary offered to a selected candidate will be based on multiple factors including location hire grade job-related knowledge skills experience and with consideration of internal equity of our current team addition to a comprehensive benefits package candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program as applicable.

For all sales roles the posted salary range is the Target Total Cash (TTC) range for the role which is the sum of base salary and target bonus amount at 100% goal achievement.

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race color national origin citizenship ancestry religion creed sex sexual orientation gender identity age disability veteran or military status or any other basis prohibited by law.

In addition Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process please contact us via e-mail at or by calling our HR Direct Help Line at option 1 and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.

Required Experience:

Director

Who We AreApplied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips the brains of devices...