Senior Enterprise Observability and Resiliency Architect (Remote)

Who is Trace3

Trace3 is a leading Transformative IT Authority providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate Automate Innovate.

Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it!

Trace3 is headquartered in Irvine California. We employ more than 1200 people all over the United States. Our major field office locations include Denver Indianapolis Grand Rapids Lexington Los Angeles Louisville Texas San Francisco.

Ready to discover the possibilities that live in technology

Come Join Us!

Street-Smart-Thriving in Dynamic Times

We are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the big picture. We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems.

Juice -The Stuff it takes to be a Needle Mover

We get things done and drive results. We lead without a title empowering others through a can-do attitude. We look forward to the goal mentallymapping outevery checkpoint on the pathway to success and visualizing what the final destination looks and feels like.

Teamwork -Humble Hungry and Smart

We are humble individuals who understand how our job impacts the companys mission. We treat others with respect admit mistakes give credit where its due and demonstrate transparency. We bring the weather by exhibiting positive leadership and solution-focused thinking. We hug people in their trials struggles and failures not just their success. We appreciate the individuality of the people around us.

U.S. Citizenship is required for this position due to client-specific government/federal requirements. Candidates with dual citizenship are not eligible for this position.

Position Overview

The Senior Enterprise Observability and Resiliency Architect is responsible for designing and implementing scalable resilient enterprise architecture solutions with a focus on diverse infrastructure (multi-cloud and on-prem) and applying observability frameworks to facilitate resiliency and operational responsiveness related to critical business applications (e.g. SAP SaaS). This role serves as a technical visionary a consultant and change agent guiding and supporting the customer organization through complex digital transformation initiatives while ensuring alignment between business objectives and technological capabilities.

*Please note this is a contract position through Trace3*

Key Responsibilities

• Provide consulting and architecture expertise on Observability Operational Models and Strategic Roadmaps ensuring alignment with business objectives and technological capabilities.
• Design and lead implementation of blueprints for end-to-end observability infrastructures focused on Application Performance Management (APM) ITOM and hybrid on-prem and cloud environments (including monitoring logging and tracing topologies).
• Establish architectural roadmaps and iterative execution plans for the customer to implement adopt and operationalize improved architecture and observability recommendations that align with objectives and technical performance measures aligned with resiliency
• Provide leadership direction and management to customer and Trace3 team members to facilitate alignment and execution of supporting tasks to deliver and realize the architectural vision and desired capabilities
• Identify and prioritize requirements informed by key stakeholder inputs objectives and desired capabilities
• Facilitate and navigate technical design discussions with cross-functional architects and senior engineers comprised of customer and Trace3 team members; ensure alignment and buy-in along the way
• Ensure that all architecture and observability solution recommendations will ultimately provide actionable insights into system performance reliability and user experience
• Partner with business stakeholders to translate strategic objectives into architectural roadmaps and iterative execution plans
• Create and maintain architecture documentation governance policies and technical standards
• Evaluate technologies (emerging and known players) conduct rationalization exercises and provide recommendations for adoption based on business value and technical feasibility
• Guide customer and Trace3 team members in implementing architectural patterns and practices
• Ensure and facilitate connectedness and continuity across other technical and functional areas to ensure awareness and alignment with architecture and solution decisions
• Mentor junior architects and technical leads on architecture best practices

Required Qualifications

• 8 years of experience in enterprise observability architecture (monitoring event management business analytics automation)
• 5 years of experience in enterprise architecture
• 5 years of hands-on experience with major cloud platforms (AWS Azure)
• Experience designing and implementing observability solutions (distributed tracing metrics logging)
• Proven track record of successfully delivering large-scale architecture initiatives
• Proven experience managing senior engineers or architect teams
• Strong communication skills with ability to translate complex technical concepts to diverse audiences
• Experience with containerization orchestration (Kubernetes) and microservices architectures
• Familiarity with enterprise integration patterns and API management
• Consulting experience has driven change as a consultant in a large scale organization

Preferred Qualifications

• Strong expertise in designing technology solutions for Fortune 500 companies and presenting them to the client from proposal to implementation
• Experience in navigating IT in large enterprises and navigating common ITSM frameworks and tools in that environment
• Deep understanding of the current state of the art for ITOM
• Knowledge and familiarity with adjacent technology areas including Platform Engineering Network Security Identity and Access Management
• Knowledge of compliance frameworks (SOC2 ISO HIPAA etc.)
• Background in enterprise data architecture and analytics solutions

Key Competencies

• Strategic thinking and big-picture perspective
• Collaborative problem-solving approach
• Technical leadership and mentoring abilities
• Excellent oral and written communication skills
• Adaptability and continuous learning mindset

Desired Technology Experience/Exposure in Comprehensive Observability Architecture

• Dynatrace SaaS
• Extrahop
• Broadcom DXNetOps
• ITIM solutions like LogicMonitor and Science Logic
• Splunk
• Grafana
• Service Now
• Cribl

The Perks

• Comprehensive medical dental and vision plans for you and your dependents
• 401(k) Retirement Plan with Employer Match 529 College Savings Plan Health Savings Account Life Insurance and Long-Term Disability
• Competitive Compensation
• Training and development programs
• Major offices stocked with snacks and beverages
• Collaborative and cool culture
• Work-life balance and generous paid time off

Our Commitment

At the core of Trace3s DNA is our people. We are a diverse group of talented individuals who understand the importance of teamwork and demonstrating leadership character and passion in all that we do.

Were committed to fostering an inclusive workplace where everyone feels respected valued and empowered to grow. We recognize that embracing diversity drives innovation improves outcomes fosters collaboration boosts teammate satisfaction and builds a more inclusive culture.

As an equal opportunity employer Trace3 bases all employment decisions based on individual qualifications merit and business requirements. We do not engage in discrimination on the basis of race color religion sex (including gender identity sexual orientation and pregnancy) national origin age (40 or older) disability genetic information or any other characteristic protected by federal state or local law.

Any demographic information provided is strictly voluntary kept confidential in accordance with Equal Employment Opportunity (EEO) regulations and will not be used in employment decisions including hiring promotions or mentorship programs. We are committed to providing equal employment opportunities for all.

If you require a reasonable accommodation to complete the application process or participate in an interview please email.

***To all recruitment agencies:Trace3 does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses Trace3 employees or any other company location. Trace3 is not responsible for any fees related to unsolicited resumes/CVs.