Support Worker – Special Focus on Gaza Evacuees
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Job Location:
Monthly Salary:
Posted on:
28 days ago
Vacancies:
1 Vacancy
Job Summary
Support Worker Special Focus on Gaza Evacuees
Full Time: 40hrs/w
Start date: Nov 15 2025
Location: IslamicFamily Hüb (2-St) & CPCA (St) Edmonton
Salary: $48000 to $52700 (one year contract role with possibility of renewal)
Close Date: Apply early applications will be reviewed within two weeks of submission
About the Position
As a Support Worker you will be working with clients with complex needs and circumstances helping people when they need it most. As a Support Worker you will need to demonstrate the following skills:
- Interactions with clients in a manner that is respectful patient and sympathetic.
- Cultural sensitivity to clients racial ethnic and religious needs.
- Firm ability to assess client needs and make knowledgeable referrals to external organizations.
- Compassion and professional ethical practice.
- Strong client engagement and relationship building.
- Ability to work independently and collaborate with other professionals.
- Client-centred practice anti-oppressive and anti-racist approaches to working with clients.
- Knowledge of immigration trends crisis intervention child abuse reporting domestic violence and mandatory reporting.
Responsibilities
1. Community Outreach (70%)
- Support requests for system navigation financial assistance housing legal support counselling etc.
- Supporting the Canadian Palestinian Cultural Association (CPCA) with programming for seniors students and others.
- Providing settlement and emotional support to Gaza evacuees helping them connect with local services navigate systems and access culturally appropriate supports
- Developing trust and community relations with members and leaders in the Muslim community.
- Working from a culturally sensitive lens to complete in-take when required for example; Family Violence intakes risk assessments safety plans with clients; and when required with help-line callers.
- Connecting clients to Edmonton resources (for example Shelters Alberta Works Legal Aid Regional Housing educational supports);
- Educating clients in areas such as healthy relationships parenting skills and other areas related to domestic abuse;
- Supporting clients in completing documents applications and forms for clients
- Connecting back with your supervisor at the office and other team members as necessary.
2. Reporting Records Management (15%)
- Accurate case noting on clients activities and support you have provided in a time;
- Updating the database as clients information and situations progress or change.
3. Other Activities (15%)
- Attending meetings such as case consultation staff meetings and inter agency and partnership meetings.
- Supporting Manager and colleagues in program development evaluation reporting in regard to the programs that IslamicFamily is involved in and receives grants.
- To represent IslamicFamily in community liaison activities
Preferred Qualifications
- Diploma or Bachelor Degree in Social Work or related Human Services field
- Competency in Arabic is essential as the majority of the clients require language supports
- At least one (1) year of working experience in the social service sector
- Experience in family violence settlement and community settings is an asset
- Familiarity or experience with newcomer refugee and Muslim populations
- Direct experience in an intake or casework role will be considered a tremendous asset
- Experience in direct client contact through volunteer/work with a social service agency is an asset
- Training in trauma-informed care crisis intervention and domestic violence is an asset
- Flexibility to occasionally work day and evening hours as needed
- Must maintain the legal right to work in Canada
- Valid drivers license and access to a vehicle
How to apply
In-lieu of a traditional cover letter send a 5m video telling us what systems you would develop in your first 30 days to best support Gaza evacuees here & arriving.
Key Skills
- Nursing Home Experience
- Developmental Disabilities Experience
- Direct Support
- Computer Operation
- Caregiving
- Case Management
- Special Needs
- Training & Development
- Child Protective Services
- Experience with Children
- Word Processing
- Addiction Counseling
About Company
IslamicFamily uplifts the Muslim community and beyond through compassion, support, and advocacy.
