Hro(P&C) Pd

Ready to shape the future of work
At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.
Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.

Inviting applications for the role of Process Developer People & Culture (P&C)
The Associate will be responsible for supporting various employee engagements survey merchandising and recognition programs through data analysis reporting and process execution. This role involves collaborating across teams to ensure accurate data handling insights generation and effective communication for business decision-making.
Responsibilities

Surveys & Engagement
Survey administration & reporting (e.g. Employee engagement survey Pulse survey etc.)
Analyze survey data and generate comprehensive reports to inform leadership.
Manage sales and performance reporting
Address and resolve employee inquiries
Ensure accuracy of procurement data in integrated systems.

& Recognition
Provide support for gift card related issues and ensure resolution.
Monitor and report on compliance related to employee expenses.
Assist with the application process for external awards such as Great Places to Work.
Execute surveys linked to awards programs.
Partner with payroll and administrative teams to track and communicate service award eligibility and recognition.
Qualifications we seek in you!
Minimum Qualifications
Bachelors degree in HR Business or a related field.
Proven experience in HRBP HR operations or reporting & surveys support roles.
Basic understanding of people & culture lifecycle stages in a corporate or shared services environment.
Proficiency in MS Excel (e.g. VLOOKUP filters tracker management) and MS Outlook for daily operations.
Experience in ticketing tool like Service Now Zendesk etc is preferrable
Excellent verbal and written communication skills
Willingness to work 5 days from office in client specific shift.
Preferred Qualifications/ Skills
Experience managing shared services or Global Business Service delivery hubs is preferred.
Experience in ticketing tool like Service Now Zendesk etc is preferrable
Strategic thinker with strong analytical abilities.
Effective communicator with strong stakeholder engagement skills.
Flexibility to work across global teams and time zones.

Why join Genpact
Be a transformation leader Work at the cutting edge of AI automation and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience mentorship and continuous learning opportunities
Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.