Business Change Manager

We are seeking a Business Change Manager to lead and support the successful adoption of change across our transformation programmes. This pivotal role is focused on the people side of change ensuring that business change initiatives are effectively embedded and aligned with strategic objectives.

The Business Change Manager will drive engagement and adoption across changes to business processes policies governance systems technology data roles and organisational structures. Collaborating closely with project teams business stakeholders HR communications learning and development and senior leadership the role will champion change readiness foster alignment and help realise measurable benefits.

What youll be doing:

• Developing and implementing human-centred change strategies that promote adoption reduce resistance and ensure clarity across stakeholder groups
• Identifying and engaging key stakeholders to build alignment assess resistance and integrate mitigation plans into change delivery
• Conducting impact and readiness assessments to evaluate the scale scope and preparedness for upcoming changes
• Collaborating with Learning & Development and subject matter experts to assess training needs and design effective learning pathways
• Crafting and delivering targeted communications tailored to stakeholder groups to build awareness and understanding of change impacts
• Designing and facilitating engaging change interventionssuch as coaching and workshopsto embed new ways of working
• Tracking and reporting on adoption engagement and competency metrics to measure the effectiveness of change activities
• Reviewing system and process changes with business stakeholders to assess their impact on customer journeys and outcomes

Qualifications :

Who were looking for:

• Professional certification in Change Management (e.g. Prosci APMG) or equivalent practical experience is highly desirable
• Strong grasp of change management principles methodologies and tools with the ability to apply them effectively across transformation programmes
• Proven track record of delivering end-to-end people-centred change within business or technology transformation initiatives
• Deep understanding of how individuals experience change including familiarity with the change curve and behavioural responses
• Experience influencing and collaborating with stakeholders at all levels to drive alignment and embed change
• Skilled in facilitating workshops crafting stakeholder communications and supporting leaders through periods of transition
• Knowledge of organisational design and operating model change with the ability to translate strategy into actionable change plans
• Comfortable working with HR L&D and Internal Communications to design and deliver targeted change interventions that drive adoption and measurable benefits

Whatever your role we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer:

• The opportunity to participate in our annual performance -related bonus plan and valuable share schemes
• Generous pension contribution
• Life assurance
• Healthcare Plan (permanent employees only)
• At least 25 days holiday plus public holidays 26 days after 2 years service. Theres also the option to buy and sell holiday
• Competitive family leave
• Participate in our electric car scheme which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice (permanent employees only)
• There are the many discounts we offer both for our own products and at a range of high street stores and online
• In 2023 some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart

Additional Information :

At L&G we believe its possible to generate positive returns today while helping to build a better future for all. 

If you join us youll be part of a welcoming inclusive culture with opportunities to collaborate with people of diverse backgrounds views and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.

We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part-time term-time and job shares. Although some roles have limited flexibility due to customer demand we accommodate requests when we can. 

It doesnt matter if you dont meet every single criterion in this advert. Instead think about what you excel at and what else you can bring in terms of strengths potential and connection to our purpose. 

Remote Work :

No

Employment Type :

Full-time