Service Advisor
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Job Location:
Redford, MI - USA
Monthly Salary:
Not Disclosed
Posted on:
25-10-2025
Vacancies:
1 Vacancy
Job Summary
Pat Milliken Ford has been family owned and operated since 1959. We are proud to be one of the largest Ford dealers in the nation and know that customer satisfaction is the key to our success. Pat Milliken Ford has been awarded the Presidents Award for excellence in customer satisfaction by Ford Motor Company for the last 26 years in a row. We are the only dealer in the State of Michigan to achieve this designation and we are proud of our entire sales and service team for their efforts. We are looking for an Service Advisor to join out fast paced and growing service department. The right candidate will have previous dealership service experience excellent communication customer service sales and multi-tasking skills. This is a great opportunity to join one of the best service teams in the country.
Pat Milliken Ford will do all it can to promote its employeesgrowth within the store and offers a wide range of benefits including weekends off for all employees.
What Were Looking For:
We are looking for a dedicated Service Advisor to help grow our booming service department and provide our customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace.
What We Offer:
- Weekends Off
- High volume highly productive shop
- Clean and professional work environment
- 401(K)
- PTO
- BCBS for employees and eligible family members (PPO or HMO)
- Dental
- Vision
- Collaborative family environment
- Promote from within the culture
Responsibilities:
- Greets customers promptly
- Obtains customer and vehicle information
- Clearly reports all vehicle symptoms as described by the customer
- Determines and recommends needed maintenance base based mileage and vehicle history
- Prepares complete and accurate estimestimatesost for labor and parts
- Establishes follow-up time
- Monitors the progress of each vehicle throughout the day updating customers frequently
- Verifies that final the invoice reconciles with work performed on the repair order
- Explains all completed work and charges to customers
Qualifications:
- Dependable and punctural
- Ability to work hard with limited supervision
- Must be able to manage in a fast-paced work environment
- Knowledge of automobiles
- Positive attitude
- High volume mentality
- Must be able to pass pre-employment screens (Background & Drug Screen)
Required Experience:
Unclear Seniority
Key Skills
- Sales Experience
- Time Management
- Order Management System
- Customer Service
- Dealership Experience
- GM Vehicles
- Retail Sales
- Tire Service
- Automotive Repair
- OSHA
- Service Writing
- Automotive Service
About Company
Are you looking for a career in Parts Sales but don’t know where to start? Here is your opportunity: Pat Milliken Ford Parts Sales Associate Trainee Program ...
