Program Manager, Data Center Community

AWS Infrastructure Services owns the design planning delivery and operation of all AWS global other words were the people who keep the cloud running. We support all AWS data centers and all the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.

Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Amazon Web Services is seeking a detail oriented customer obsessed Program Manager for its Data Center Operations team.

Our Program Managers quickly adapt strategies plans and solutions in response to dynamic business requirements. They also must be comfortable interfacing and driving various functional teams and individuals at all levels of the organization. If you have previous project management experience are ready to take on challenges are open minded appreciate team camaraderie are creative outgoing sociable friendly have a sense of humor and want to help Amazon raise the bar then this role is for you!

Successful candidates are problem oriented - solution focused natural self-starters who possess the ability to design develop and deploy innovative solutions to address operational challenges while driving these solutions to completion. This role requires both independent contribution as well as the ability to work within multi-disciplinary teams (internal operations engineering legal finance procurement environmental/health/safety etc.). This individual has strong communication skills is organized thrives in ambiguity and is comfortable engaging with external stakeholders.

The scope of role encompasses program management of capital expense (CAPEX) and/or operational expense (OPEX) projects within data center operations. The scope of projects will include but not be limited to process improvement physical plant improvements vendor (partner) management and cluster-wide project coordination. The individual will be expected to identify areas for improvement as well as act on data provided from other teams and organizations to deliver results.


Key job responsibilities
Manage requirements budget design and implementation of assigned projects
Assess annual program requirements and build rolling 18 month project forecast
Facilitate creation of SOWs with partner teams to be included in contract documents including RFQ/RFPs change order controls purchase orders and invoicing
Evaluate performance and work product of on-site partners and escalate issues through Amazon leadership
Identify and communicate needs for design and process improvements
Monitor and enforce project schedules and quality with operational teams cross functional amazon team members and partners
Lead and coordinate design and execution efforts between internal teams and outside partners including equipment specifications material flow process design and site layout
Evaluate project risks and issues and propose actionable resolutions
Build strong working relationships with data center leadership teams across multiple sites as well as other internal stakeholders (operations finance safety security legal procurement) and external stakeholders (community businesses and local leaders
General knowledge of data center operations and facility management
Be detail-oriented with a demonstrated ability to self-motivate and follow-through on projects
Ability to follow accurate and complete support procedures system documentation and issue tracking entries
Proactively and continually improve level of knowledge about data center relevant technologies


A day in the life
A day in the life of a Program Manager begins early with a review of overnight operations ticket trends and capacity metrics. The morning brings cross-functional syncs with Data Center Engineering Ops Construction Security Logistics and Operations to align priorities and mitigate site interference.

Midday is spent translating evolving customer demand into executable workstreamsbalancing timelines vendor performance and workforce readiness.

The afternoon focuses on auditing standards walking data halls and coaching leaders on quality and culture.

Each day ends with reflection and reportingcapturing lessons learned to ensure safe reliable and scalable capacity delivery at AWS speed.

About the team
AWS is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers trust our robust suite of products and services to power their businesses.

diversity) conferences inspire us to never stop embracing our uniqueness.

Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- 3 years of vendor management experience
- 4 years of relevant work in a data center or other critical environment experience
- 2 years of Microsoft Office including Outlook Word and Excel experience
- Experience in vendor management
- Experience in a data center or other critical environment
- Experience with Microsoft Office including Outlook Word and Excel

- 3 years of construction or project management experience
- Are enrolled in or have completed a Bachelors degree in Electrical Engineering Mechanical Engineering or a related field

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $83100/year in our lowest geographic market up to $185000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.