We are seeking a full-time Invited Guest Relations Team Coordinator to lead and manage the invited guest experience for the Salt Lake Temple Celebration. This time-bound role concluding in December 2027 includes overseeing guest intake coordinating invitations and RSVPs managing a team of volunteers and missionaries organizing host-led tours in collaboration with Church Hosting and ensuring a smooth transition to Relationship Managers. The coordinator will also handle the RSVP inbox and serve as a key liaison between guest services and other departments to deliver a seamless and meaningful guest journey.
Guest Journey Oversight
Manage the full lifecycle of invited guests: from referral and invitation to tour attendance and
post-tour follow-up
Ensure timely and accurate entry of guest data into Salesforce campaigns
Coordinate with the Ticketure/Salesforce Administrators to ensure data flows correctly
between systems
Guest Relations Team Leadership
Supervise and train a team of volunteers interns and service missionaries
Assign tasks related to inbox management RSVP entry assigning guest tiers and data
cleanup
Provide ongoing support and quality assurance for guest-facing communications
Inbox & Communication Management
Oversee the RSVP inbox and ensure timely responses to guest inquiries
Forward questions to Relationship Managers Church Hosting or other departments as
needed
Maintain and update email templates FAQs and communication workflows
Collaboration & Coordination
Ensure guest bio briefing documents and photography assets are prepared and delivered
Coordinate with and support Church Hosting for tour logistics
Ensure Relationship Managers are informed of guest communications and tour schedules
Reporting & Quality Control
Audit guest records for accuracy and completeness
Track campaign member statuses and ensure proper follow-up is completed
Bachelors degree in business communications public relations (or related field)
Experience in guest services project coordination or volunteer management
2 years relevant experience
Strong communication and interpersonal skills
Familiarity with CRM systems (Salesforce preferred)
Highly organized with attention to detail
Required to maintain the highest standards of professionalism while handling sensitive and
confidential information with discretion and integrity
Experience Microsoft Suite preferred
Required Experience:
IC
Church employees find joy and satisfaction in using their unique talents and abilities to further the Lord’s work. From the IT professional who develops an app that sends the gospel message worldwide, to the facilities manager who maintains our buildings— giving Church members places ... View more