Onsite Coordinator
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Job Location:
Monthly Salary:
Posted on:
17 days ago
Vacancies:
1 Vacancy
Job Summary
About the role
- Coordinate and manage on-site event staff; ensuring each staff member is trained in their duties whether it is validating tickets guaranteeing all staff goes through Fever policies.
- Operations of the events:
- Inventories: manage and control all devices used in the event (PDAs computers POS etc)
- Validation: control the validation system and devices (Fever Partners App)
- Flow: control flow of people throughout the entire experience avoiding bottlenecks crowding and controlling queues
- Onsite payment devices and accounts - F&B/Merch
- Handle onsite customer complaints provide appropriate solutions and alternatives within the time limits.
- Follow communication procedures guidelines and policies
- Take the extra mile to engage customers
- Daily reporting to Fever Managers about the status of the event; including both the pre and post event findings and feedback onsite incidences etc
- Point of contact between partner/production/onsite staff and Fever. The Onsite Coordinator will represent Fever Brand onsite and should know everything related to our Culture Brand and Policies.
PREFERRED QUALIFICATIONS
- Fluency in both English and Portuguese
- 1 year of experience in event coordination roles
- Excellent face-to-face communication skills
- Highly organized and efficient; time management skills are key
- A problem-solver with the ability to think strategically and efficiently when faced with on-site issues
- Willing to learn from mistakes and give feedback on ways of improving the experiences
- Collaborative approach and willing to get hands dirty and work on all required events tasks
- Be decisive and organized
- Love being part of a dynamic team in a growing company
BENEFITS
- Opportunity to have a real impact in a high-growth global category leader
- Health insurance
- Meal tickets and transport card
- English lessons
- 40% discount on all Fever events and experiences
- Responsibility from day one and professional and personal growth
- Great work environment with a young international team of talented people to work with!
Required Experience:
IC
Key Skills
- Experience Working With Students
- Google Docs
- Organizational skills
- Classroom Experience
- Data Collection
- Materials Handling
- Workers' Compensation Law
- OSHA
- Special Operations
- Team Management
- Experience with Children
- Supervising Experience
About Company
Discover and book the best experiences worldwide! Immerse yourself in concerts, art, events, top attractions, tours and many more things to do.
