Accomplishes results primarily through management and/or experienced specialists who exercise significant latitude and independence. Provides strategic direction to one or more departments. Establishes operating policies and procedures that affect departments and subordinate sections disciplines and work units. Interprets company-wide policies and procedures. Develops budgets schedules and department objectives and metrics derived from organizational objectives. Collaborate and interacts frequently with internal and external key stakeholders and senior-level business partners concerning projects operational decisions scheduling requirements and/or contractual clarifications. Leads briefings and technical meetings to support IT objectives.
DUTIES & RESPONSIBILITIES:
Designing Solutions
Review technical solution design and architecture and provide guidance and direction.
Take part in system design and architecture conversations with the team to land approaches to deliver solutions.
Review technical solution and supports the execution of the solution
Ensure solution aligns with product vision and strategy
Developing Software
Has Developed software. Can read code and stays up to date on best practices.
Ensure Code reviews are completed - Problem solving and analytical skills
Learning and applying new techniques
Promotes and empowers sharing ideas best practices etc. They need to make space so teams can take time for these activities.
Anticipates and analyzes trends in technology and assesses the impact of emerging technologies on the business
Collaborating within team
Supports the team agile practices and learning events / trainings
Helps break down barriers for the team
Engages in sprint demos; Understands the desired and actual outcomes as well as the technology delivered by the team
Partner with Product Manager on Initiatives/ Features/ Epics and provides clarity on desired outcomes as well as technical expertise.
Collaborates with Product manager for strategies operating plans targets and measures for product groups
Creating a positive team environment where individuals have psychological safety and work collaboratively while understanding respecting challenging and appreciating each others ideas
Collaborating across teams
Supports and empowers teams to broker solutions across products
Understands how the product integrates with other products and ensures consistency in approach to work towards a common goal / outcome.
Strong background in latest real-time data integration patterns
Builds strong working relationships with peers across teams
Proactively identifies cross team challenges and works to empower teams in solve collaboratively
Collaborating across the organization
Align your team with the priorities of the company and the technology organization for a given product area
Setting product/platform technology strategy
Participates in setting the product and platform technology vision strategies initiatives roadmaps objectives and alignments
Represents the business value of technology upgrades etc. and influences prioritization in the product roadmap
Empowers the team to select the right tool and platforms for the given product area.
Defining Engineering standards/patterns
Collaborating with Engineers to ensure Engineering practices and be an advocate to bring the engineering disciplines.
Promoting engineering practices and continuous improvement such as develops and observability
Contributes to the creation of enterprise frameworks and patterns
DevOps
Define and supports the development Lifecycle processes
Supports the team and removes barriers to resolving production incidents/problems
DevOps continuously evaluated through observability monitoring and alerting
Understands the health of technology products and promotes prioritization of work to maintain and continuously improve
Serve as an escalation point in product level support for ongoing maintenance and production issues
Selecting & Managing Technology Vendors
Be an advocate to the team to define criteria for selecting the right platform/technology
Guides the team to build consensus on an approach and driving a build vs buy decision with the a buy decision works with the team to decide on criteria and vendor selection.
Execute or manage the overall technology solutions platforms for the product groups and associated vendor relationships.
Coaching Engineers
Holding regular 1:1s with team members and team meeting
Provides constructive feedback guidance and coaching to help engineers grow their skills and experience.
Provides career planning advice to engineers and creates development plans to help them achieve their career goals which leverages their skills and capabilities and provides them with learning opportunities.
Recruiting/building talent
Leads the process of selecting and engaging the right consulting partners
Planning in advance for future people needs for the product groups collaborate with the other teams on the recruitment process
Recruits develops and sustains a high-performing team while promoting a culture of shared accountability operational excellence and partnership across the organization.
Models Thrivents leadership competencies courage collaboration and commitment by demonstrating resiliency working together to make the best decisions and holding yourself and others accountable.
Supports and/or develops an environment in which Thrivent employees and colleagues are focused on continuous improvement exceptional employee engagement and an unwavering commitment to our clients. Shapes and/or supports a culture that represents the Thrivent purpose promise and values ensuring that Thrivents trust and reputation remain strong with its clients.
Manage a team of direct and indirect staff
QUALIFICATIONS & SKILLS:
Required:
Bachelors degree in Computer Science or other technical field or equivalent work experience
8 years of progressively responsible positions in Information Technology including 5 years experience in IT discipline e.g. customer relationship management portfolio strategy and roadmap development.
3 years of leadership experience in all aspects of a specific IT discipline e.g. IT/LOB customer relationship management portfolio strategy and/or demand management.
3 years management/supervisory experience in specific IT functional area discipline e.g. applications development or equivalent skills leading major technical projects with accountability for enforcing talent management needs and performance standards.
Demonstrated leadership and experience managing multidiscipline high-performance work teams.
Strong competency in agile methodologies and execution of multiple product teams.
Experience working with customers to develop solutions to complex business problems.
Proven ability to communicate effectively with internal/external stakeholders to support business initiatives.
Proven ability to function in an environment which requires flexibility good judgment and intelligent decision making often based on limited information and/or extreme conditions.
Ability to formulate implement and evaluate plans programs and procedures applicable to customer relationship and demand management.
Proven competency in implementing customer facing solutions at scale.
Preferred:
MBA
Financial Services industry experience
Mobile application development experience
Experience in IT planning and business relationship management
Experience working in a matrix management organization
Experience with product development and management
Pay Transparency
Thrivent provides Equal Employment Opportunity (EEO) without regard to race religion color sex gender identity sexual orientation pregnancy national origin age disability marital status citizenship status military or veteran status genetic information or any other status protected by applicable local state or federal law. This policy applies to all employees and job applicants.
Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation please let us know by sending an email toor calland request Human Resources.
Required Experience:
Manager
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