Solutions Marketing Manager

About Us

Diligent is the AI leader in governance risk and compliance (GRC) SaaS solutions helping more than 1 million users and 700000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk build greater resilience and make better decisions faster.

Learn more or follow us onLinkedInandFacebook

Diligent is the AI leader in governance risk and compliance (GRC) SaaS solutions helping more than 1 million users and 700000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk build greater resilience and make better decisions faster.

At Diligent were building the future with people who think boldly and move fast. Whether youre designing systems that leverage large language models or part of a team reimaging workflows with AI youll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge but as an opportunity. The future belongs to those who keep learning and we are building it together. At Diligent youre not just building the future - youre an agent of positive change joining a global community on a mission to make an impact.

Learn more or follow us onLinkedInandFacebook

Position Overview

Diligent is seeking a Marketing Manager who excels at crafting compelling messaging and market positioning to drive growth accelerate adoption and elevate our brand presence - especially as we launch AI-powered innovations. The ideal candidate is a strategic storyteller and market shaper adept at translating complex solutions into clear differentiated narratives that resonate with target audiences. You will partner closely with product marketing demand generation field marketing and content teams to ensure our messaging is consistent impactful and aligned with our go-to-market vision. Experience executing customer advisory boards and leveraging direct customer feedback to inform positioning is highly valued.

Key Responsibilities

• Messaging & Positioning Leadership: Develop and refine messaging frameworks and value propositions that differentiate Diligents solutions in the market and drive buyer engagement.

• Integrated Campaigns: Lead the strategy and execution of high-impact campaigns ensuring messaging and positioning are central to all initiatives.

• Customer Advisory Boards: Plan and execute customer advisory boards using insights to inform messaging positioning and campaign strategy.

• Go-to-Market Content Creation: Build assets that communicate our unique valuesolution briefs case studies pitch decks website copy video scripts and sales outreach sequences.

• Cross-Functional Partnership: Collaborate with product marketing field & events marketing digital content and sales to ensure cohesive persona-aligned messaging across all touchpoints.

• Audience & Market Insights: Leverage buyer insights market research and competitive intelligence to refine messaging and ensure relevance across segments regions and personas.

Required Experience & Skills

• 7 years of B2B marketing experience with a strong focus on messaging positioning and integrated campaign executionideally within SaaS or enterprise technology.

• Demonstrated success developing differentiated messaging frameworks and positioning strategies for global markets.

• Experience planning and executing customer advisory boards and leveraging customer insights to inform go-to-market strategy.

• Exceptional writing storytelling and presentation skillswith the ability to translate complex solutions into compelling narratives.

• Strong collaboration skills and cross-functional experience working with product marketing sales demand generation and content teams.

• Deep understanding of the enterprise buyer journey and how to map messaging and tactics across personas industries and regions.

• Proficiency with AI tools and a forward-thinking mindset for integrating AI into campaign planning execution and performance optimization.

Preferred Experience & Skills

• Experience working in a matrixed global organization collaborating across geographies and departments.

• Exposure to governance risk or compliance industries or regulated verticals such as financial services healthcare or energy.

What Diligent Offers You

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
• We care about our people.Diligent offers a flexible work environment global days of service comprehensive health benefits meeting free days generous time off policy and wellness programsto name a few
• We have teams all over the world. We may be headquartered in New York City but we have office hubs in Washington D.C. Vancouver London Galway Budapest Munich Bengaluru Singapore and Sydney.
• Diversity is important to us. Growing maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team facilitate dialogue and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology insights and connections they need to drive greater impact and accountability to lead with purpose. Our employees are passionate smart and creative people who not only want to help build the software company of the future but who want to make the world a more sustainable equitable and better place.

Headquartered in New York Diligent has offices in Washington D.C. London Galway Budapest Vancouver Bengaluru Munich Singapore and Sydney. To foster strong collaboration and connection this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations you will be expected towork onsite at least 50% of the time.We believe that in-person engagement helps drive innovation teamwork and a strong sense of community.

_{We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race color religious creed sex national origin ancestry citizenship status pregnancy childbirth physical disability mental disability age military status protected veteran status marital status registered domestic partner or civil union status gender (including sex stereotyping and gender identity or expression) medical condition (including but not limited to cancer related or HIV/AIDS related) genetic information or sexual orientation in accordance with applicable federal state and local also consider qualified applicants regardless of criminal histories consistent with legal requirements. See alsoDiligents EEO Policy and Know Your are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability you may contact us at .}

_{To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.}