Trilingual Technical Support Analyst
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Job Location:
Monthly Salary:
Posted on:
25-10-2025
Vacancies:
1 Vacancy
Job Summary
InvGate is a fast growing SaaS company that develops products for IT management and service automation used by clients in over 60 countries in industries such as banking e-commerce education and technology.
To support our continuous growth we are looking for aTrilingual Technical Support Analystto join our team.
Some of the roles responsibilities include providing technical and functional support to clients worldwide through different channels such as email tickets and remote sessions (Teamviewer/Zoom/etc) checking clients configurations suggesting improvements and best practices to maximize the platforms efficiency and working closely with the development and customer success teams to troubleshoot issues.
Do not hesitate to apply if you
- are fluent in English Spanish and Portuguese (native-level portuguese strongly preffered C1 level is the minimum required)
- enjoy working with clients providing top-level support
- think analytically
- have strong communication and troubleshooting skills
- have previous experience in technical support for software and/or infrastructure
- are tech-savvy
Having previous experience using InvGate products is a big plus!
Our benefits include career development opportunities English lessons and extended PTO.
Required Experience:
IC
Key Skills
- Dhcp
- SQL
- Active Directory
- VOIP
- VMware
- Customer Service
- Windows
- Trouble Shooting
- Java
- VPN
- Sharepiont
- hardware
- Dns
- Technical Support
- Software Applications
About Company
No-code Service and Asset Management solutions. Make changes effortlessly, without endless implementations or high consulting fees.
