Medical Support Assistant
Share
Job Location:
Temple, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Description
Spectrum Healthcare Resources is excited to offer a potential career opportunity for a Medical Support Assistant at the Central Texas VA Health Care System - Office of Community Care (OCC) in Temple TX.This civilian position is an outstanding chance to contribute to the health and well-being of our Veterans while enjoying a rewarding work-life balance and a supportive patient community.
Join us in making a significant impact on the lives of those who served our country with a focus on quality care and professional development!
Requirements:
- Must be a resident of the United States of America.
- High School Diploma or GED equivalent.
- Oral and written proficiency in English.
- Basic computer skills including Microsoft Office Suite.
- Ability to type at least 50 words per minute.
- Basic medical terminology knowledge.
- Minimum of 6 months customer service experience.
- No health or physical disability restrictions that interfere with assigned duties.
- Must complete all required background checks and receive favorable adjudication.
- Must complete mandatory VA training (HIPAA Privacy VistA/CPRS etc.).
- Compliance with OSHA standards and VA immunization/screening requirements (TB MMR Varicella Tdap Influenza COVID-19 etc.).
Job Responsibilities:
- Schedule and coordinate patient appointments.
- Provide front desk reception and administrative support.
- Validate and update patient demographics.
- Process incoming records and ensure proper integration into systems.
- Handle Community Care consults.
- Coordinate Veteran care with internal VA providers and community care services.
- Respond to calls and inquiries in a courteous and timely manner.
- Use Microsoft Office Teams Outlook CPRS VistA VetLink CTM and other systems.
- Perform pre- and post-appointment tracking and patient communication.
- Support the Patient Aligned Care Team and participate in clinic operations.
- Monitor reports and metrics such as NEAR 90-Day Warning etc.
- Maintain compliance with scheduling and regulatory standards (e.g. Joint Commission).
- Act as Patient Relations Representative resolving complaints professionally.
- Maintain IT security protocols and safeguard patient information.
- Participate in team huddles and demonstrate adaptability under pressure.
- Receive training on emergency protocols and infection control.
For more Information please contact:
Lexie Pollard- Recruiter II
or
Company Overview:
At Spectrum we utilize over thirty-five years of experience providing optimal solutions for federal agencies that are both innovative and cost-effective. We hold ourselves to the highest standard to ensure successful outcomes for the facilities and healthcare professionals we serve. As a Joint Commission Certified Healthcare Resource dependability and service are the driving forces of our mission.
EOE / Disability / Vet
Location : Location
Recruiter : Full Name: First Last
Direct phone number
Recruiter : Email
Key Skills
- EMR Systems
- Clinical Laboratory Experience
- Athenahealth
- Algebra
- eClinicalWorks
- Primary Care Experience
- Phlebotomy
- Medical office experience
- Vital Signs Experience
- Experience Administering Injections
- Medical Terminology
- Medication Administration
About Company
Discover Spectrum Healthcare Resources, providing quality care for military personnel and their families for over 35 years. Explore career opportunities in healthcare with federal agencies. Contact us today!
