Service Advisor
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Job Location:
Frisco, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
25-10-2025
Vacancies:
1 Vacancy
Job Summary
As a Service Advisor you will own our customers experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings inventory needs technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service retail sales restaurant industry or hospitality.
As an employee of Crest Auto Group you are part of the Crest luxury vehicle family which includes one of the largest selections of new and pre-own luxury vehicles. Not only thatyou can expect to work with a team of dedicated employees with a commongoal of a collaborative approach. We offer regular training opportunities to promote from within and are continuously striving to foster loyaltylong-term careers and happy employees.
What We Offer:
Employees work in a customer centric environment that offers amenities like:
- Crest Bistro with Executive Chef inspired menus
- Large Event Room and Wine Cellar for hosting customer and community events
- Full service Cafes in each new car building
- Coffee bars with full time Baristas
- Golf Putting Greens
- Dog Park
- Customer Technology Areas
- Vehicle Technology Consultants
Available Benefits of Employment
- Highly Competitive Compensation
- Health Coverage
- Dental Coverage
- Vision Coverage
- Group Life
- Short / Long Term Disability
- 401K
- Paid Vacation
Responsibilities
- Oversee flow of Drive Lane.
- Ensure that customers receive prompt courteous and effective service.
- Take ownership of the customers experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
- Provide concierge support for all owner inquiries whether phone or in person to assure the customer does not get mishandled
- Ensures that the daily inventory of technicians time is consistently sold to service customers.
Requirements
- Experience is preferred but not required
- Organized and friendly personality
- Demonstrated ability to manage others
- Time management skills
- Fantastic communication skills with your customers
- Professional well-groomed personal appearance.
- Available to work Saturdays
- Valid Driver License and clean driving record
- Willing to submit to a pre-employment background check
We are an equal opportunity employer and prohibit discrimination/harassment withoutregard to race color religion age sex national origin disability status genetics protectedveteran status sexual orientation gender identity or expression or any other characteristicprotected by federal state or local laws.
Required Experience:
Unclear Seniority
Key Skills
- Sales Experience
- Time Management
- Order Management System
- Customer Service
- Dealership Experience
- GM Vehicles
- Retail Sales
- Tire Service
- Automotive Repair
- OSHA
- Service Writing
- Automotive Service
About Company
If you are a self-motivated professional with a proven ability to generate customer loyalty, are genuinely excited about being the customer's first point of con...
