E000- Emergency call Enhanced Support- L3

Chennai - India

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Emergency Call Enhanced Support L3 - Chennai

Proactive Identification Monitoring and Reporting of Emergency Calls from NetScout Splunk and Tracing tools.
Deep Dive Investigation and analysis of Volte Emergency calls failures.
Must have deep knowledge of Volte IMS 4g-5g Packet Core nodes and Call flows.
Must have working experience to pull out traces and conduct analysis of Emergency calls.
Need to conduct Pre checks and Post Checks in Maintenance Window and During any Change execution.
Need to act immediately as soon as a single E000 call failure is observed or reported.
Need to Coordinate with multiple domain teams such as CPD CS-PS Core domain team Incident Management etc.
Engineer must have Volte IMS working experience preferably Ericsson Products.
Engineer must have 4g-5g hands on experience preferably Ericsson Products
Engineer should possess very understanding of Network call flows of Volte IMS & 4g/5g packet core nodes.
Should possess very good troubleshooting skills of Volte IMS and 4g/5g domains.
Should possess good data analytical exposure to work on excel reporting.
Should have good communication skills.

Emergency Call Enhanced Support L3 - Chennai Proactive Identification Monitoring and Reporting of Emergency Calls from NetScout Splunk and Tracing tools. Deep Dive Investigation and analysis of Volte Emergency calls failures. Must have deep knowledge of Volte IMS 4g-5g Packet Core nodes and C...