Purpose

The Wealth Associate role has been created as a means to develop client- focused talent in PrivateInvestment Counsel. Wealth Associates will be supported in their development through the WealthAssociate Advancement Program (WAAP) and by working closely with Market Leads Portfolio Managers and Associate Portfolio Managers as active hands-on engagement in the delivery of the PIC and Scotia Wealth offering. The WAAP is designed to provide technical and readiness training to Wealth Associates to support their in-role development. Program Managers and Market Leads will work collaboratively to coach and support a Wealth Associates growth with the Market Lead maintaining oversight and people management responsibility for the Wealth Associate. This oversight will include formal performance coaching business plan development and determination of best approach in supporting Relationship Managers in the overall management of their book of so doing relationship management and client servicing skills are groomed and enhanced. Skills are further developed with direct client interactions (client-facing work) interactions with internal partners and external Centres of Influence and honing Private Investment Counsels value proposition the underlying principles of our business.

As the Wealth Associate progresses he/she will be assigned primary relationship managementresponsibilities for specified clients on achievement of milestones associated with theirpersonalized development plan and under supervision of the Market Lead. The Wealth Associate will in these instances partner with a PIC registrant who is part of our in-house Team of Experts(Central Registrant & Investment Advisory) to manage client relationships and to deliver an optimalclient experience. As the Wealth Associate gains in-field experience they will begin to work withScotia Wealth partners to deliver the comprehensive Scotia Wealth Management offering.

The Wealth Associate is a key role in the business development cycle individual markets that makeup PICs footprint across this role the Wealth Associate will spend time enhancingtheir business development skills and executing on the achievement of growth strategies to increasePrivate Investment Counsels reach in the market.

The Wealth Associate role is a growth oriented and entry-level position suitable for individualswho expect to advance their career and obtain registrant status with an appropriate provincialregulator. Individuals in this role will be supported through hands-on learning professionalskills and knowledge development and accreditation of required designations (CIM CFA CFP).

The Wealth Associate understands how the Banks risk appetite and risk culture should be considered inday-to-day activities and decisions ensuring that all activities conducted follow internalpolicies and procedures and gain a thorough knowledge of permissible activities under theregulatory environment. Upon successful completion of the Wealth Associate program and achievementof registrant status Private Investment Counsel may offer a Relationship Manager position in any of our market locations across Canada.

Accountabilities

Support Overall Market Book of Business

Ensure a comprehensive understanding of Private Investment Counsels value proposition in relation to clients financial needs risk tolerance and long- term objectives
Stay abreast of changes in client circumstances market factors capital market and economic conditions
Support Market Lead & Relationship Managers with the analysis of a book of business (portfolio of clients) development of business development strategies for market supported by Wealth Associate and participation in initiatives to raise the business brand presence and profile in-market.

Client Service & Relationship Management

Work collaboratively with the Market Leads assigned Relationship Managers and administrators to satisfy Client needs.
Respond to client inquiries & servicing needs in a timely responsive and approachable manner demonstrating professionalism emotional intelligence and effective interpersonal skills in all interactions.
Proactively identify strategies to address client needs and discuss them with CRIA the Market Lead and the Relationship Manager(s) including escalations that require immediate attention.
Prepare analyze and present reports and recommendations to clients in collaboration with CRIA and/or the Relationship Manager.
Participate in the development of financial plans with the Relationship Manager
Review processes and provide recommendations to improve the client experience and enhance delivery effectiveness
Work closely with Team of Experts to ensure client life goals are addressed

Business Development

Support assigned Relationship Manager(s)/Region
with business plan to manage sales activity including pipeline management and revenue forecasting referral source development and overall business growth in alignment with the firms established practices
with conducting prospecting activities to contribute to growth of business
with executing prospecting plans to develop a healthy pipeline that will see prospects transition to becoming PIC clients using Salesforce to maintain accurate records (pipeline and client information)
with preparing final draft of client portfolio reports presentation materials proposals meeting agendas and other materials supporting client meetings for the Relationship Manager
with maintaining a solid understanding of client needs and objectives to identify opportunities to expand the relationship across the Scotia Wealth offering
with business planning practices to manage activities that grow the business through lead identification prospect development and existing client relationships
with managing event-based marketing programs including development approvals and implementation of seminars branch presentations workshops both with internal partners and externally (e.g. Clients Centers of Influence)
with prospects and follow up on leads including those associated with Centers of Influence
work with the Market Leads and Relationship Managers to develop and distribute client communication and marketing materials

Risk Management/Compliance

Maintaining awareness and ensuring compliance/adherence to all procedures regulatory activities and guidelines including Privacy Anti- Money Laundering Anti-Terrorist Financing FCAC Know your Client Occupational Health & Safety and Guidelines for Business Conduct
Participating in all aspects of compliance and the identification of actions or changes in policy and/or procedures in order to remediate non-compliance in the business.
Minimize the Banks overall exposure to risk
Support the Portfolio Managers and Associate Portfolio Managers in maintaining client portfolios in accordance with established firm strategy which includes utilizing the Central Portfolio Models and pools focusing on client segmentation and clients risk appetite
Adhere to bank and firm standards policies and business practices to ensure that Private Investment Counsel is meeting the appropriate regulatory and compliance requirements as they relate to both new and existing accounts
Escalate documenting and reporting any unusual occurrences suspicious or fraudulent activities as per established procedures

Career Development/Program Milestones

We offer industry leading development program(s) that combine self study hands on practical experience and exposure.
This program is customized and built to help you advance your career with clearly defined criteria and timely tracking of success to progress within the role and further into the PIC business

Progression is dependent upon different Milestone completions:
o Achieving accreditation(s)
o Meeting defined performance thresholds
o Acquiring experience
o Displaying minimum skill levels to supervisor

Our program(s) empowers employees to take control and allows them to own their learning and career journey

Team Membership

Contributing to the effective and positive functioning of the Private Investment Counsel team and partners
Fostering and developing a strong positive team environment driving employee empowerment innovation and a high degree of engagement
Building effective working relationships across the team and with various business line internal and external stakeholders
Maintaining a high level of client service and effectively resolving / escalating client issues as required
Facilitating a culture of open and honest communication
Actively participating and contributing to coaching sessions touch bases and team meetings
Encouraging the generation of new ideas and approaches
Actively sharing knowledge and experience to enhance the development of all team members
Scotiabank is committed to providing a healthy work environment that is free from discrimination harassment and violence. This means that we are all responsible to work towards the creation of an environment that is caring and welcoming professional and supportive and safe and secure for all including employees and clients.
We rely on and value the talents ideas diversity and commitment of thousands of employees business partners and other stakeholders around the world to deliver outstanding service to our clients. Central to our relationship is the principle of mutual respect which should be present in everything we do.

Education / Experience

Post Secondary (Business Economics Accounting Finance)
CSC
CIM or in the process of attaining CIM accreditation
Enrollment in or completion of CFA program is an asset
Strong knowledge enrollment in or completion of Financial Planning (CFP) is an asset
Strong knowledge enrollment in or completion of Insurance (LLQP) is an asset
Industry experience and/or Investment management knowledge is an asset
Working knowledge of products and services offered by Scotiabank partners is an asset
Strong interpersonal communication & listening skills
Team Results/ Goal oriented
Self- motivated and disciplined
Ability to work independently and within a team environment
Ability to balance multiple and often conflicting priorities.
Desire to work in a dynamic fast paced environment

Ongoing Education/Development:

Must complete CIM within 24 months
Must be willing to work towards achievement of registrant status with provincial securities commission

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