Workstation Support Technician

Kansas City, KS - USA

Monthly Salary: Not Disclosed

Experience Required: 3years

Posted on: 24 days ago

Vacancies: 1 Vacancy

Job Summary

Qualifications:

High school diploma or equivalent; associate or bachelors degree in a relevant field preferred.

Proven experience (2 years) as a workstation support technician or in a similar technical support role.

Proficiency in diagnosing and resolving hardware software and network issues in a Windows environment.

Communicate effectively with both technical and non-technical users providing clear instructions and assistance.

Strong knowledge of operating systems productivity software and office applications.

Familiarity with DNS Active Directory (what it does and how it works) and VPN.

Excellent communication skills both verbal and written with a customer-oriented approach.

Ability to adapt to changing priorities and manage multiple tasks in a fast-paced environment.

Strong problem-solving skills and the ability to think critically under pressure.

Adept at working independently as well as collaboratively within a team.

Relevant certifications (e.g. CompTIA A Microsoft Certified Desktop Support Technician) are a plus.

Prior customer service experience including face to face and via phone.

Candidate must have valid state issued drivers license. If required to travel they will drive an Client vehicle.

Required Skills:

Desktop support technician

Qualifications: High school diploma or equivalent; associate or bachelors degree in a relevant field preferred. Proven experience (2 years) as a workstation support technician or in a similar technical support role. Proficiency in diagnosing and resolving hardware...