Front Desk Associate
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Job Location:
Brooklyn, NY - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Description
We are looking for a dedicated Front Desk Associate to join CaterMate a leading restaurant services company. As a Front Desk Associate you will play a crucial role in providing exceptional customer service and ensuring smooth operations at the front desk. This position is vital to maintaining a positive customer experience and upholding the companys reputation in the industry. You will be involved in various projects related to guest relations reservations management and administrative tasks.
As a Front Desk Associate at CaterMate you will have the opportunity to interact with customers daily handle inquiries and assist with various front desk duties. Your role is essential in creating a welcoming atmosphere for guests and ensuring their needs are met promptly. This position requires strong communication skills attention to detail and the ability to multitask effectively in a fast-paced environment. Join our team and be part of a dynamic company that values customer satisfaction and excellence in service delivery.
Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Manage reservations and assist with booking processes
- Answer phone calls and respond to customer inquiries
- Handle customer complaints or issues with patience and empathy
- Maintain a clean and organized front desk area
- Assist with administrative tasks such as data entry and filing
- Collaborate with other team members to ensure seamless operations
- Provide information about services promotions and company policies to guests
Requirements:
- Excellent communication and interpersonal skills
- Ability to work well under pressure and handle challenging situations professionally
- Strong organizational skills and attention to detail
- Proficiency in using basic computer applications
- Customer-oriented mindset with a passion for delivering exceptional service
- Ability to multitask and prioritize tasks effectively
- Previous experience in customer service or hospitality is a plus
- High school diploma or equivalent qualification
Company Industry
IT Services and IT Consulting
Key Skills
- Arabic Speaking
- Administration
- General Services
- Billing
- Import
- Administration Support
