Address: 2005 N Central Ave

Salary: $43500

Grade: 18

Closing Date: Open Until Filled

The Arizona Attorney Generals Office Civil Litigation Division/Bankruptcy and Collections Enforcement Section is seeking a Collector III to provide support to the Collection Enforcement Unit with case openings and ongoing case management as it relates to collection of debt owed to the State.

Remote Options: This position may be eligible for Remote Work one days a week.

This position will handle and manage a high volume of administrative tasks for the collection team within CEU assisting with case openings and case closings skip tracing drafting of supporting documents setting up files within the Case Management System as well as creating physical files for all new case referrals. Also maintaining the Case Referral Log and opening and processing mail.

* Knowledge of concepts terminology principles and procedures of American law
* Knowledge of legal forms documents and notices sufficient to complete them from marginal notes standard paragraphs verbal/written instructions and/or similar forms
* Knowledge of general legal collection case management procedures and processes
* Knowledge of general skip tracing methods and procedures
* Knowledge of machines and technology used within an office and collection environments
* Excellent oral and written skills
* Skills in authoring original letters e-mail and other correspondence and communication with accuracy professionalism and clarity
* Skills in using federal and state laws statutes legal document and other collection-related records to effectively advance programs and projects
* Skills in analyzing and determining optimal solutions to problems and complex cases.
* Skills in the use of technology including Word Excel and Case Management Systems to produce a high-volume of accurately created documents and to accurately and timely maintain a high-volume of electronic records
* Ability to demonstrate a professional positive and supportive attitude in a work environment that has changing priorities
* Ability to work with office machines equipment and technology to produce the required work
* Ability to work efficiently and effectively in a fast-paced work environment
* Ability to speak in a professional articulate and concise manner with all interested parties
* Ability to obtain desired results working independently and using advanced problem-solving skills
* Ability to manage workload and case prioritization to maximize results.
* Ability to use good judgment to determine optimal techniques to advance programs and projects to completion and to properly manage confidential matters

The ideal candidate will have three or more years of legal secretary/administrative services experience. Preference will be given to candidates with knowledge of legal and collection processes.

Travel may be required for this position. A valid Arizona Drivers License is required along with consent to have your driving record run periodically.
All applicants under serious consideration for hire with the Attorney Generals Office are required to be fingerprinted by the Office and complete a criminal background check through State and Federal agencies. A job offer cannot be tendered until the candidate has successfully passed the initial background check. Your record does not automatically constitute a bar to employment. Factors such as but not limited to age at time of offense and age of offense as well as the relationship between the offense and the job for which you apply will be taken into account.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The Attorney Generals Office offers a comprehensive benefits package to include:
Student Loan Assistance
Sick leave
Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program)
Vacation with 10 paid holidays per year
Health and dental insurance
Retirement plan
Life insurance and long-term disability insurance
Optional employee benefits include short-term disability insurance deferred compensation plans and supplemental life insurance

For a complete list of benefits provided by The State of Arizona please visit our benefits page

Positions in this classification participate in the Arizona State Retirement System (ASRS).
Please note enrollment eligibility will become effective after 27 weeks of employment.

If you have any questions please feel free to contact Human Resources at or email us at

During all phases of the selection process people with a disability may request a reasonable accommodation by contacting the AGs Human Resources Office at or via e-mail at The Arizona Office of the Attorney General does not discriminate on the basis of race color national origin sex disability religion sexual orientation or age in its programs activities or in its hiring and employment practices. The following division has been designated to handle inquiries regarding the non-discrimination policies: Operations Division 2005 N. Central Ave. Phoenix AZ 85004 Phone: Fax: .
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.