Senior Director, Ancillary Services

Job Summary

The Patient Safety Officer for the Patient Safety Organization serves in a role that models and promotes a culture of psychological safety where learning from errors and fair accountability are considered norms. The role leads and directs a model which supports reductions of harms readmissions as well as promoting the National Quality Program (NQP) initiatives

COMPANY DESCRIPTION

Frye Regional Medical Center located in the beautiful foothills of North Carolina is a 355-bed acute care hospital 81-bed Behavioral Health facility and more than 70 primary and specialty care providers.

Essential Functions

• Working with all services to hardwire reliable delivery of healthcare systems that incorporate best practice patient safety methodologies.
• Initiating and overseeing the development of a comprehensive patient safety improvement program inclusive of the analysis and trending of data related to hospital initiatives to reduce or minimize the risk of health care/medical errors to patients.
• Providing proactive and reactive safety initiatives including participation in root cause analysis failure mode effect analysis and Sentinel Event Alerts. This information will be used to develop a process and plan for change that can be constantly monitored and evaluated for its effectiveness.
• Providing leadership and/or participating in patient safety committee and communicating vertically and horizontally within the organization.
• Providing needed direction to ensure that clinical services are provided in accordance with safety standards established by federal and state regulatory agencies and the Joint Commission accreditation standard including the National Patient Safety Goals.
• Developing patient safety score card and/or dashboard indicators in conjunction with the medical and nursing staff and the hospital leadership as a mechanism for tracking adherence to agree upon patient safety goals.
• Participating in the executive patient safety rounding program and developing clear expectations and recommending for analyzing trends identifying root-causes and ultimately developing solutions to issues identified during the rounding process.
• Works in partnership with senior leadership medical staff leadership Director of Quality and in collaboration with Duke LifePoint PSO.
• Assisting in and/or coordinating data collection aggregation analysis and process/system improvements related to national patient safety goals in partnership with quality staff.
• Facilitating proactive risk assessments including failure mode effect analysis gap analysis of published Joint Commission Sentinel Event Alerts.
• Be a driver and owner of educating and implementing Lifepoint Healths Foundational 5.
• Other duties as assigned.

Benefits -Wide range of benefits options!

• Here at Fryeyou choose your ownMedical Dental and Vision plans from a variety of competitive options that give you the coverage that best fits your needs.
• HSA
• 401(K) retirement plan contributions
• Generous Paid Time Off
• Accident & Critical Illness Insurance
• Prescription Assistance with OptumRx
• Income protection programs for the entire family such as life insurance Short/Long-term Disability and Identity Theft.
• Employee Assistance program at no cost to you to provide emotional legal financial and daily life support for your entire are available 24 hrs. a day 7 days a week.

Why join our team

Frye Regional Medical Center employs more than 1500 professional and clinical medical center is a 355-bed acute care facility which offers a broad array of inpatient and outpatient Regional Medical Center is dedicated to providing patients with a full range of services to meet the healthcare needs of our believe our employees are our most valuable assets in accomplishing this goal and we have made great strides to ensure employee you are passionate about changing lives we are looking for you!